Thursday 7 March 2019

Once Digital Banking Solutions, Now Entire Ecosystems: Are You Caught Up?

In this age of digital disruption, when Software as a Service (SaaS) is nearly a household term, the global fintech community in particular has seen…

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Friday 30 November 2018

The User-First Approach: Why ‘user experience’ is more than just a buzzword

We’ve all seen the photo of a paved walking path and a worn patch of grass nearby where pedestrians have created their own trail because…

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Tuesday 15 May 2018

Industry Insights: What’s New and Good to Know in Digital Banking

Think you know all about online and mobile banking? There’s certainly enough ink (well, pixels) spilled on the subject every month.

And yet, it’s a…

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Tuesday 24 April 2018

Industry Insights: Millennials, Take Two…

…or is it ten?

Millennials have come into their own, from becoming makers and managers who now outnumber their parents in the workforce…

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Tuesday 10 April 2018

Industry Insights: Disruption as a Way of Life

Sidestepping the Legacy Barrier

Legacies are great in wills, especially if you’re the heir. For organizations in the midst of sweeping change, legacy technologies and…

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Wednesday 4 April 2018

2018 Reg CC Change Alert: Are You RDC Ready?

A new bundle of Reg CC changes on July 1, 2018 will, among other things, affect FIs’ responsibility for checks accepted by remote deposit capture…

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Friday 30 March 2018

Know Your Digital Customer

Know Your Customer (KYC) rules protect your financial institution from fraudulent and illegal activities—and you’re required to comply. But in the digital world, where you…

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Tuesday 27 March 2018

Banking Services vs. Banking Benefits

The Difference Makes a Big Difference for Your Customers

Shifting my primary point of view from a banking product's features, to the benefits it gives…

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Friday 9 March 2018

Industry Insights: On the Horns of 4 Dilemmas

If it sounds painful, there’s a reason for that

More than four dilemmas face today’s banks and credit unions, of course. And they all have…

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