Know Your Customer (KYC) rules protect your financial institution from fraudulent and illegal activities—and you’re required to comply. But in the digital world, where you…
Consumers Need Branches, and Branches Need Advanced Technology to Stay Affordable
Alissa Fry-Harris
, Director of Marketing
Alogent closely follows shifts in bank and credit union branching, especially declining branch transaction volumes, increasing staffing costs, and the resulting need for ever-greater efficiency…
Notes From the Field: Content Management Systems Are More Than Fancy File Cabinets
Michael Muncie
, Vice President, Application Engineer
Most financial institutions have some sort of Enterprise Content Management (ECM) system. How is yours working for you? Is it the first place you look…
While consumer trust in financial institutions remains low, financial institutions scurry to provide more and more convenient self-services—which require several layers…