Wednesday 17 April 2019

Open Banking: User Experience Over Technology

What is it? There’s a lot of chatter about 'Open Banking' in the UK, a new world where our banks and other regulated organisations will…

Learn More »

Friday 29 March 2019

Broadening the Definition of EIM ‘Automation’

Many content and information management vendors are talking about, and embracing, automation.  But what exactly do they mean by 'automation'?  Generally, they’re referring to the…

Learn More »

Wednesday 20 March 2019

Omnichannel Customer Experience – What is the Fuss About?

Nearly every one of us is a frequent flyer member with an airline of choice.  In addition, a majority of us may also have the…

Learn More »

Thursday 7 March 2019

Once Digital Banking Solutions, Now Entire Ecosystems: Are You Caught Up?

In this age of digital disruption, when Software as a Service (SaaS) is nearly a household term, the global fintech community in particular has seen…

Learn More »

Friday 30 November 2018

The User-First Approach: Why ‘user experience’ is more than just a buzzword

We’ve all seen the photo of a paved walking path and a worn patch of grass nearby where pedestrians have created their own trail because…

Learn More »

Tuesday 15 May 2018

Industry Insights: What’s New and Good to Know in Digital Banking

Think you know all about online and mobile banking? There’s certainly enough ink (well, pixels) spilled on the subject every month.

And yet, it’s a…

Learn More »

Tuesday 24 April 2018

Industry Insights: Millennials, Take Two…

…or is it ten?

Millennials have come into their own, from becoming makers and managers who now outnumber their parents in the workforce,…

Learn More »

Tuesday 10 April 2018

Industry Insights: Disruption as a Way of Life

Sidestepping the Legacy Barrier

Legacies are great in wills, especially if you’re the heir. For organizations in the midst of sweeping change, legacy technologies and…

Learn More »

Wednesday 4 April 2018

2018 Reg CC Change Alert: Are You RDC Ready?

A new bundle of Reg CC changes on July 1, 2018 will, among other things, affect FIs’ responsibility for checks accepted by remote deposit capture…

Learn More »