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…or is it ten?

Millennials have come into their own, from becoming makers and managers who now outnumber their parents in the workforce,…

Sidestepping the Legacy Barrier

Legacies are great in wills, especially if you’re the heir. For organizations in the midst of sweeping change, legacy technologies and…

A new bundle of Reg CC changes on July 1, 2018 will, among other things, affect FIs’ responsibility for checks accepted by remote deposit capture…

Know Your Customer (KYC) rules protect your financial institution from fraudulent and illegal activities—and you’re required to comply. But in the digital world, where you…

The Difference Makes a Big Difference for Your Customers

Shifting my primary point of view from a banking product's features, to the benefits it gives…

If it sounds painful, there’s a reason for that

More than four dilemmas face today’s banks and credit unions, of course. And they all have…

Alogent closely follows shifts in bank and credit union branching, especially declining branch transaction volumes, increasing staffing costs, and the resulting need for ever-greater efficiency…

2018 Could See Big Shifts in Consumer Expectations

Nobody can be sure what will happen in banking in a volatile economic climate like this 2018…

Most financial institutions have some sort of Enterprise Content Management (ECM) system. How is yours working for you? Is it the first place you look…