Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

Suspicious Activity Monitoring

Suspicious activity monitoring is the procedure of identifying, researching, documenting—and, if necessary, reporting—an account holder’s banking pattern when it indicates possible illegal behavior. This practice is done to both manage a bank or credit union’s risk and comply with regulations.

Examples of suspicious activity include:

  • Unusual Large Business Deposits of Cash: Large amounts of cash regularly deposited into an account for a company that is not normally a cash business.
  • Personal Accounts with Suspicious Activity: A personal banking account that is established with a small deposit but regularly has large sums of money flowing through it.
  • Avoidance of CTR: Multiple deposits in cash, each just below $10,000. This attempts to avoid the need for a currency transaction report, or CTR, to be completed. (The CTR form is designed to deter money laundering and is required when a customer seeks to either deposit or withdraw more than $10,000 in a single transaction.)

How is Suspicious Activity Monitoring Initiated?

The initial burden of suspicious activity monitoring has traditionally fallen on frontline staff at financial institutions. The teller alerts a supervisor or manager, and then an investigation is conducted. In some instances multiple departments may be involved in researching an account. A suspicious activity report (SAR) would then be completed if warranted.

Some banks and credit unions are now also using features in their core software system and other electronic document management systems to delineate parameters that automatically trigger a suspicious activity notification. This is especially important for larger institutions with multiple branches; suspicious activity would otherwise be difficult to pinpoint if transactions were spread across a variety of locations with a number of tellers.

A Bank’s Responsibilities with SARs

Once an SAR is generated, a financial institution is required to file it with the Financial Crimes Enforcement Network (FinCEN) and retain all associated documentation for a five-year period, either as a hard copy or electronically. Auditors will also likely request SAR files, so it is imperative that these records be complete and easily retrievable.

Continue reading about SAR documentation best practices.

Tracking Resources

For more information about bank tracking and management, be sure to check out our extensive resource library with free spreadsheets, whitepapers, and eBooks.

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