In banking, self-service capabilities enable customers or members to complete transactions that previously required visiting a branch or calling the institution’s servicing center. Wide-spread adoption of digital and mobile banking solutions have helped banks and credit unions empower account holders with additional self-service capabilities.
A signature card form is generated when a customer opens a checking or savings account at a bank.
Modern banks and credit unions rely on a variety of software to track their loan portfolios. When strategically implemented, loan portfolio tracking software can provide banks and credit unions with a global view of their investments.
Suspicious activity monitoring is the procedure of identifying, researching, documenting—and, if necessary, reporting—a customer’s banking pattern when it indicates possible illegal behavior.