Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

Bank and credit union record retention requirements detail the mandatory minimum length that financial institutions must keep various documents.

For example, check out the Federal Insurance Corporation’s schedule or this state’s guidelines.

Goal: Purge Records as Soon as Possible

Financial institutions must work to remain compliant with record retention requirements, and part of a bank or credit union auditor’s or examiner’s job is to ensure that the rules are being followed.

However, once a financial institution has fulfilled the obligation, the best practice is to purge those documents. This is for two main reasons:

  1. Subpoena Requests: First, if a bank or credit union is still storing files beyond their necessary retention period, it may be required to supply documents if subpoenaed.
  2. Storage Limitations & Costs: A second reason for destroying documents that have gone past their legal retention requirement is simply due to storage considerations.

Paper vs. Electronic Storage

Traditionally, banks and credit unions boxed up paper files and sent them to an off-site facility. Or, if the space were available, some or all documents would be kept on-site. Under either model, institutions had to develop a cataloging system (hard copy lists, spreadsheets, etc.) for tracking where their files were located. After a financial institution fulfilled its retention period for a document, the document was then identified in storage and shredded.

Today, some banks and credit unions use digital storage systems to save time and money, while remaining compliant with record retention requirements. Electronic document imaging software, such as AccuAccount, allows banks and credit unions to scan in a paper file and then immediately shred the hard copy. Administrators can set up rules in the software to comply with and track in alignment with bank and credit union record retention requirements. When a document is initially entered into the system, the purge date is automatically assigned (based on the financial institution’s predefined rules) so that the document is flagged to purge at exactly the right moment in the future. The institution can then run an annual purge and remove all files flagged for deletion.

Banking Resources

For more information about document management best practices in financial institutions, be sure to check out our extensive Innovation Hub with free spreadsheets, whitepapers, and eBooks.

Browse our banking definitions page for more terminology.

Explore more resources

Related articles

Wednesday 17 June 2026

Network Drives vs. ECM: Why Financial Institutions Need Secure, Scalable Document Management

Network drives offer a basic step toward digitization but quickly create challenges with organization, compliance, security, and reporting, especially as document volumes and complexity grow…

Read the Blog

Monday 15 June 2026

What Aging Exceptions Reveal About Your Lending Operations

Aging exceptions, such as unresolved collateral or covenant issues lingering beyond 90 days, create significant risk and often signal breakdowns in lending operations. Many institutions…

Read the Blog

Thursday 11 June 2026

Commercial Deposit: A Growth Strategy for Banks and Credit Unions

Commercial deposit has evolved from a back-office task into a strategic growth driver, helping financial institutions strengthen client relationships, improve efficiency, and scale operations. Businesses…

Read the Blog

Tuesday 9 June 2026

[Playbook] Automating Document Retention with FASTdocs

Financial institutions seeking to replace manual, spreadsheet-based retention processes can streamline operations by automating document retention in FASTdocs. The approach centers on three key steps…

Read the Blog

Monday 1 June 2026

Why Modern Branch Transformation Fails Without the Right Banking Technology Infrastructure

Modern branch transformation depends not just on physical design, but on aligning technology and operations to support lean staffing, faster service, and more consistent experiences…

Read the Blog

Tuesday 26 May 2026

Ag Lending: The Hidden Risk of Expired and Outdated Documents

Agricultural lending is critical to supporting America’s farming economy, but it comes with ongoing risks—especially when required documentation becomes outdated or incomplete. From cross-collateralized assets…

Read the Blog

Thursday 21 May 2026

Why the Strongest Fintech and Banking Technology Ecosystems Are Built on Partnerships, Not Transactions

Growth in financial services is increasingly driven by collaboration rather than standalone development, with stronger outcomes emerging when providers align around shared goals and complementary…

Read the Blog

Tuesday 19 May 2026

The Operational Backbone of a Successful Instant Payments Strategy for Banks and Credit Unions

Delivering instant payments at scale requires more than access to new rails. Financial institutions must overcome legacy systems, fragmented workflows, and fraud risks to support…

Read the Blog