Wednesday 16 August 2017

Industry Insights: Second Thoughts About Fintechs—Can We Be Friends?

There’s been a revolution in the ways consumers use technology in their daily lives, and fintechs—financial technology companies—have brought this challenge into the world of…

Learn More »

Monday 31 July 2017

What we can learn from Amazon’s success

Humans have generated data, in one form or another, from the time that cave dwellers started painting about the activities in their daily lives. Today…

Learn More »

Wednesday 26 July 2017

Industry Insights: Millennial Madness

FIs keep seeking new ways to woo this hard-to-reach generation

A recent Forbes article predicts that 75% of the workforce will be millennials within the…

Learn More »

Wednesday 5 July 2017

Industry Insights: Keeping Small Businesses Close

Digital banking tools may be key to earning their loyalty

Small business—still the backbone of the U.S. economy—needs advanced banking services as much as their…

Learn More »

Wednesday 21 June 2017

Industry Insights: Automated Tellers—the Next Wave

Banks and credit unions revitalize a traditional channel

ATMs were the original banking self-service—a channel now booming with new technologies. They gave customers their first…

Learn More »

Wednesday 7 June 2017

Industry Insights: What to Know About Mobile Banking Now

Ideas to get on your planning horizon for this popular self-service channel

Mobile banking is growing rapidly. As many as 54% of all smartphone owners…

Learn More »

Wednesday 17 May 2017

Industry Insights: Finding the balance between high-tech and high-touch

It’s been a couple of decades since Bill Gates said, “Banking is necessary. Banks are not.”

Now that so many formerly branch-only transactions can be…

Learn More »

Tuesday 2 May 2017

Industry Insights: Bots and Banks

Artificial Intelligence (AI) and its role in the banking industry

AI is booming, with total revenue expected to grow from $8 billion this year to…

Learn More »

Wednesday 26 April 2017

Industry Insights: All Channels Matter, But It’s About the Experience

Engaging Consumers with True Omni-Channel Banking

Transactions continue to migrate from branches to digital channels. Gartner predicts that customers will manage as much as 85%…

Learn More »