Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
Agentic AI refers to artificial intelligence systems that can autonomously plan, reason, make decisions, and take action to achieve specific goals with limited human intervention.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

Typically, a loan review is conducted on commercial loan files, either internally by bank or credit union staff, or by hired third-party auditors. These investigators check for completeness of loan documentation and/or evaluate loan performance. Financial institutions conduct loan reviews to uncover vulnerabilities in their loan portfolios. Proactively identifying and correcting such weaknesses helps to ensure adherence to applicable regulations while also mitigating risk.

Why is a Loan Review Performed?

Generally, there are two types of loan reviews:

  1. The first is a compliance review, in which the goal is to make sure all regulatory requirements have been met and the associated documentation is complete and in order.
  2. The second—and more common—type of review is for safety and soundness. This means a segment of the financial institution’s loan portfolio is inspected to discover any credit weaknesses that may have arisen. Within the commercial loan category, larger loans usually receive the most scrutiny, since the bank or credit union will be impacted more if one of these loans default. In cases of poor loan performance, reviewers may recommend a variety of actions, such as loan reclassification or a downgrade of a borrower’s credit.

Bank or Credit Union-Employed vs. Third-Party Reviewers

Some financial institutions utilize a team of internal auditors. However, this situation can lead to internal friction by putting reviewers at odds with their own employer. For example, managers, institution presidents, and/or chief officers may take offense at an employee questioning the soundness of a loan.

As a result, most banks or credit unions hire an external CPA firm to perform their loan reviews. External auditors are truly neutral and able to provide their unbiased professional advice. Reviewers from a third-party audit firm also eliminate internal politics from interfering with the audit.

External Audits

In addition to loan reviews initiated by the financial institution itself, banks and credit unions are also subject to compulsory audits that are required by state or federal law. For example, national institutions might be audited by the OCC, whereas state-chartered banks and credit unions will interact with state examiners and the FDIC. In fact, the state examiners and FDIC will often work in concert to keep the audit efficient.

Loan Management Resources

For more information about loan management best practices, be sure to check out our extensive resource library with free document tracking spreadsheets, whitepapers, and eBooks.

Searching for more banking definitions? Check out our banking definitions page.

Explore more resources

Related articles

Wednesday 22 July 2026

Fraud Prevention is a Growth Strategy: The Connection Financial Institutions Can’t Ignore

Fraud is no longer just a cost to manage—it’s a growing, multi-channel threat that drains resources, erodes trust, and impacts profitability far beyond the initial…

Read the Blog

Monday 20 July 2026

ECM Migration for Banks and Credit Unions: 3 Key Phases for a Successful Conversion

Switching from one ECM to another can seem like an impossible endeavor. Migrating thousands of documents, integrating various banking applications, and retraining users takes time…

Read the Blog

Tuesday 14 July 2026

[Playbook] Secure & Auditable Document Collection with Alogent Document Portal

Alogent Document Portal redefines how banks and credit unions collect and manage documents, replacing scattered emails and disconnected file-sharing tools with a secure, streamlined experience…

Read the Blog

Tuesday 7 July 2026

Breaking Down Fraud Silos: Why Cross-Channel Visibility Is Critical to Stopping Deposit Fraud

Fraud is no longer confined to a single channel. Today’s threats move seamlessly across mobile, ATM, and branch transactions, exploiting gaps in visibility. For banks…

Read the Blog

Monday 29 June 2026

Document Retention: A Growing Blind Spot for Compliance

Regulatory changes, evolving policies, and growth often create document retention blind spots that increase compliance risk, especially when institutions rely on manual tracking tools like…

Read the Blog

Thursday 25 June 2026

Enabling Faster, More Confident Decisions at the Teller Line

Physical branches remain essential, especially for onboarding and high‑value interactions, but outdated, siloed teller systems create friction, limit visibility, and delay fraud detection. As expectations…

Read the Blog

Wednesday 17 June 2026

Network Drives vs. ECM: Why Financial Institutions Need Secure, Scalable Document Management

Network drives offer a basic step toward digitization but quickly create challenges with organization, compliance, security, and reporting, especially as document volumes and complexity grow…

Read the Blog

Monday 15 June 2026

What Aging Exceptions Reveal About Your Lending Operations

Aging exceptions, such as unresolved collateral or covenant issues lingering beyond 90 days, create significant risk and often signal breakdowns in lending operations. Many institutions…

Read the Blog