Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

In general, credit documents are those documents that pertain specifically to the borrower (not the loan).

Financial institutions rely on credit documents to provide information about the customer or member and establish their creditworthiness. In other words, banks and credit unions look to credit documents as an indication of a customer or member’s financial track record and capacity to repay borrowed money.

Examples of Credit Documents

Most consumer loans in the United States depend on the borrower’s credit score. Even so, consumer loans still require confirmation of identification for the account holder, such as a driver’s license. Furthermore, the bank or credit union may need a W2, tax return, and CIP document.

Required credit documents may vary depending on the type of commercial account and its formation. However, banks and credit unions will likely ask for the following information for new commercial accounts:

  • Articles of incorporation / organization
  • Operating agreements
  • Bylaws
  • Corporate financials
  • Accounts receivable statements
  • Inventory statements

Banks and credit unions often ask business owners to provide personal documentation, too. Such requests may include tax returns and credit reports.

Furthermore, throughout the life of the loan, banks and credit unions may need to collect updated credit documentation to ensure ongoing creditworthiness of the commercial account holder. Additional financial statements and tax return documents are common examples.

Managing Credit Documentation

Historically, banks and credit unions relied on paper folders and shared network drives to manage credit documentation. Leveraging a core-integrated document management system, such as AccuAccount, provides an opportunity to increase credit document management efficiency. Automated exception reports keep lenders informed about missing credit documentation with minimal effort.

Browse Additional Resources

Continue reading additional banking definitions from Alogent. You can also download a free eBook or spreadsheet on our resources page.

Explore more resources

ECM Platform Evaluation Checklist

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Exception Tracking Cost Calculator

Exception Tracking Is Costing You More Than You Think Managing exceptions—from notice generation to recordkeeping and reporting—is a complex, resource-intensive process. Every missed detail, manual entry, or delayed response adds up, draining time, money, and...
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