An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

Commercial credit analysis ratios are used by underwriters in business loan determinations. Since companies do not have a credit score as consumers do, financial institutions rely on other factors, such as commercial credit analysis ratios, to gauge a business’s creditworthiness and make an informed lending decision.

Types of Commercial Credit Analysis Ratios

Although commercial underwriting practices vary from institution to institution, banks and credit unions often use five ratios to determine business loan viability:

  • Debt service coverage
  • Profitability
  • Liquidity
  • Activity
  • Market
  • Rules and Exceptions

An underwriter consults his or her financial institution’s policies to guide decisions on commercial loan applications. Many banks and credit unions set cut-off limits on commercial credit analysis ratios and deny loans that fall short of the minimum standards.

However, there are situations when banks and credit unions make exceptions to their policies. This is often referred to as a “policy exception” or “loan policy exception.” In such cases, the mitigating circumstances should be documented and tracked for compliance purposes.

Tracking Policy Exceptions with Technology

Part of a financial institution’s exam preparation usually includes gathering all approved loans that were exceptions to its loan policy. In anticipation of this exam requirement, banks and credit unions commonly maintain spreadsheets that contain their loan policy exceptions. Spreadsheets have several drawbacks, especially when the institution fails to add a loan policy exception to the list.

Today, financial institutions are increasingly relying on loan management software, such as AccuAccount, to document the reasons why a loan was made outside of normal policy, flag policy exceptions, generate specific reports, and pull necessary loan files.

Loan Management Resources

Looking for more tips on managing loan documentation and policy exceptions? Be sure to check out our extensive resource library with free spreadsheets, whitepapers, videos and eBooks.

Browse our banking definitions page for more terminology.

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Exception Tracking Cost Calculator

Exception tracking has many moving parts—from notice generation to recordkeeping and reporting. How much does it cost your financial institution each year? Find out with Alogent’s free calculator.
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