Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

In general, credit documents are those documents that pertain specifically to the borrower (not the loan).

Financial institutions rely on credit documents to provide information about the customer or member and establish their creditworthiness. In other words, banks and credit unions look to credit documents as an indication of a customer or member’s financial track record and capacity to repay borrowed money.

Examples of Credit Documents

Most consumer loans in the United States depend on the borrower’s credit score. Even so, consumer loans still require confirmation of identification for the account holder, such as a driver’s license. Furthermore, the bank or credit union may need a W2, tax return, and CIP document.

Required credit documents may vary depending on the type of commercial account and its formation. However, banks and credit unions will likely ask for the following information for new commercial accounts:

  • Articles of incorporation / organization
  • Operating agreements
  • Bylaws
  • Corporate financials
  • Accounts receivable statements
  • Inventory statements

Banks and credit unions often ask business owners to provide personal documentation, too. Such requests may include tax returns and credit reports.

Furthermore, throughout the life of the loan, banks and credit unions may need to collect updated credit documentation to ensure ongoing creditworthiness of the commercial account holder. Additional financial statements and tax return documents are common examples.

Managing Credit Documentation

Historically, banks and credit unions relied on paper folders and shared network drives to manage credit documentation. Leveraging a core-integrated document management system, such as AccuAccount, provides an opportunity to increase credit document management efficiency. Automated exception reports keep lenders informed about missing credit documentation with minimal effort.

Browse Additional Resources

Continue reading additional banking definitions from Alogent. You can also download a free eBook or spreadsheet on our resources page.

Explore more resources

Related articles

Tuesday 14 July 2026

[Playbook] Secure & Auditable Document Collection with Alogent Document Portal

Alogent Document Portal redefines how banks and credit unions collect and manage documents, replacing scattered emails and disconnected file-sharing tools with a secure, streamlined experience…

Read the Blog

Tuesday 7 July 2026

Breaking Down Fraud Silos: Why Cross-Channel Visibility Is Critical to Stopping Deposit Fraud

Fraud is no longer confined to a single channel. Today’s threats move seamlessly across mobile, ATM, and branch transactions, exploiting gaps in visibility. For banks…

Read the Blog

Monday 29 June 2026

Document Retention: A Growing Blind Spot for Compliance

Regulatory changes, evolving policies, and growth often create document retention blind spots that increase compliance risk, especially when institutions rely on manual tracking tools like…

Read the Blog

Thursday 25 June 2026

Enabling Faster, More Confident Decisions at the Teller Line

Physical branches remain essential, especially for onboarding and high‑value interactions, but outdated, siloed teller systems create friction, limit visibility, and delay fraud detection. As expectations…

Read the Blog

Wednesday 17 June 2026

Network Drives vs. ECM: Why Financial Institutions Need Secure, Scalable Document Management

Network drives offer a basic step toward digitization but quickly create challenges with organization, compliance, security, and reporting, especially as document volumes and complexity grow…

Read the Blog

Monday 15 June 2026

What Aging Exceptions Reveal About Your Lending Operations

Aging exceptions, such as unresolved collateral or covenant issues lingering beyond 90 days, create significant risk and often signal breakdowns in lending operations. Many institutions…

Read the Blog

Thursday 11 June 2026

Commercial Deposit: A Growth Strategy for Banks and Credit Unions

Commercial deposit has evolved from a back-office task into a strategic growth driver, helping financial institutions strengthen client relationships, improve efficiency, and scale operations. Businesses…

Read the Blog

Tuesday 9 June 2026

[Playbook] Automating Document Retention with FASTdocs

Financial institutions seeking to replace manual, spreadsheet-based retention processes can streamline operations by automating document retention in FASTdocs. The approach centers on three key steps…

Read the Blog