Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
ACH (Automated Clearing House) is an electronic payment network that enables banks, credit unions, businesses, and consumers to securely send and receive funds between accounts for transactions such as direct deposit, bill payments, recurring payments, and account transfers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
Agentic AI refers to artificial intelligence systems that can autonomously plan, reason, make decisions, and take action to achieve specific goals with limited human intervention.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

A disclosure is a document that makes information known. In the banking industry, it’s a statement provided by a financial institution—to either a consumer or commercial account holder —that outlines all pertinent information. Disclosures are commonly provided to account holders during the establishment of a new account or loan.

Financial Institution Disclosures for Account Holders

Financial institutions are required to issue many different types of disclosures. This is especially true for consumer accounts. Here are a few examples by account-type.

  • Checking accounts: Disclosures tell new checking account holders about non-sufficient funds (NSF) fees.
  • Deposit accounts: Disclosures inform deposit account holders about interest calculations.
  • Mortgages: TILA-RESPA Integrated Disclosures (TRID) mandates two documents to be given to mortgage borrowers. The Loan Estimate makes it easy for the customer or member to shop for the best deal by comparing total loan cost between lenders (including upfront fees and interest rates). This document is presented at application time. The second is the Closing Disclosure, due just prior to closing.

Disclosure Time Frames

Disclosures are often necessary under state or federal banking regulations. As noted above, banks and credit unions are also tasked with providing various information to the customer or member within a certain time period. If information is provided past its specified benchmark, the financial institution is in violation.

In addition to supplying information at account opening, loan application, or closing, other disclosures are required during the course of a loan or life of an account. An example here is a notification to a borrower that he or she has not paid a flood zone insurance premium on a mortgaged property.

Tracking Disclosures

To ensure smooth exams and avoid compliance issues, it is essential that financial institutions keep detailed records to show that disclosures were provided to each customer or member at the appropriate time.

Some disclosures are built in as part of the application process. In other cases, the bank or credit union’s document preparation software may automatically print out disclosures during an account’s opening. Loan disclosures are typically generated through loan origination software; some of these disclosures must be signed and retained, serving as proof that the documents were provided to a borrower.

Storing Disclosure Documentation

Many banks and credit unions use technology to electronically store signed disclosure statements. A digital document storage and tracking system, such as AccuAccount, allows hard copies to be scanned in and easily retrieved while eliminating the need to physically archive the paperwork.

For example, when a loan books to a bank’s core, loan-related information populates in AccuAccount and automatically builds document placeholders for any signed disclosures that still need to be scanned into the system. Administrators can also opt to build future reminders for flood insurance notices and other disclosures required during the life of the loan, thereby ensuring disclosures will be issued at the appropriate time.

Banking Resources

For more document tracking best practices, be sure to check out our extensive resource library with free spreadsheets, whitepapers, videos and eBooks.

Browse our banking definitions page for more terminology.

Explore more resources

Related articles

Monday 19 October 2026

Strengthening Your Financial Institution through a “Connected” Approach to Exceptions

Banking exceptions come in a variety of shapes and sizes—and from a variety of departments. Commercial lending is often a major source of exceptions, but…

Read the Blog

Tuesday 13 October 2026

3 Real-World Use Cases of FASTdocs for Consumer Lending Teams

One lender might interact with hundreds of borrowers over the course of a single year. Each relationship involves a variety of conversations, emails, and documents…

Read the Blog

Tuesday 6 October 2026

Cybercriminals Target Processes, Not Just Systems

Banks and credit unions should look beyond traditional cyber defenses. Today's fraudsters increasingly exploit vulnerabilities in account onboarding, document collection, payment processing, and information access…

Read the Blog

Monday 5 October 2026

Why Trust Departments Need AccuAccount

Serving account holders’ needs is the primary responsibility of a trust department. To do that well, financial institutions must carefully balance multiple factors. Here’s why…

Read the Blog

Thursday 1 October 2026

What Your Exception Reports Are Really Telling You About Commercial Lending Performance

This article was originally published on ICBA.

Exception tracking has long been viewed as a compliance necessity in commercial lending. Missing financial statements, expired insurance…

Read the Blog

Wednesday 30 September 2026

Legacy Tech Is Costing Financial Institutions More Than They Think: Here’s How a Modernized ECM Strategy Fixes It

Legacy systems are creating inefficiencies across financial institutions, with employees spending significant time searching for and managing fragmented data. In response, enterprise content management (ECM)…

Read the Blog

Monday 28 September 2026

Four Areas Banks and Credit Unions Should Evaluate as They Plan Next Year's Fraud Strategy

As financial institutions begin budget planning and technology evaluations for the coming year, fraud prevention remains a top operational priority. Faster payments, expanding deposit channels…

Read the Blog

Monday 21 September 2026

3 Strategic Conversations Every Bank and Credit Union Should Be Having About Instant Payments

Is your institution ready for instant payments? The conversation has shifted from if to how, but success requires more than connecting to faster payment rails…

Read the Blog