Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

A disclosure is a document that makes information known. In the banking industry, it’s a statement provided by a financial institution—to either a consumer or commercial account holder —that outlines all pertinent information. Disclosures are commonly provided to account holders during the establishment of a new account or loan.

Financial Institution Disclosures for Account Holders

Financial institutions are required to issue many different types of disclosures. This is especially true for consumer accounts. Here are a few examples by account-type.

  • Checking accounts: Disclosures tell new checking account holders about non-sufficient funds (NSF) fees.
  • Deposit accounts: Disclosures inform deposit account holders about interest calculations.
  • Mortgages: TILA-RESPA Integrated Disclosures (TRID) mandates two documents to be given to mortgage borrowers. The Loan Estimate makes it easy for the customer or member to shop for the best deal by comparing total loan cost between lenders (including upfront fees and interest rates). This document is presented at application time. The second is the Closing Disclosure, due just prior to closing.

Disclosure Time Frames

Disclosures are often necessary under state or federal banking regulations. As noted above, banks and credit unions are also tasked with providing various information to the customer or member within a certain time period. If information is provided past its specified benchmark, the financial institution is in violation.

In addition to supplying information at account opening, loan application, or closing, other disclosures are required during the course of a loan or life of an account. An example here is a notification to a borrower that he or she has not paid a flood zone insurance premium on a mortgaged property.

Tracking Disclosures

To ensure smooth exams and avoid compliance issues, it is essential that financial institutions keep detailed records to show that disclosures were provided to each customer or member at the appropriate time.

Some disclosures are built in as part of the application process. In other cases, the bank or credit union’s document preparation software may automatically print out disclosures during an account’s opening. Loan disclosures are typically generated through loan origination software; some of these disclosures must be signed and retained, serving as proof that the documents were provided to a borrower.

Storing Disclosure Documentation

Many banks and credit unions use technology to electronically store signed disclosure statements. A digital document storage and tracking system, such as AccuAccount, allows hard copies to be scanned in and easily retrieved while eliminating the need to physically archive the paperwork.

For example, when a loan books to a bank’s core, loan-related information populates in AccuAccount and automatically builds document placeholders for any signed disclosures that still need to be scanned into the system. Administrators can also opt to build future reminders for flood insurance notices and other disclosures required during the life of the loan, thereby ensuring disclosures will be issued at the appropriate time.

Banking Resources

For more document tracking best practices, be sure to check out our extensive resource library with free spreadsheets, whitepapers, videos and eBooks.

Browse our banking definitions page for more terminology.

Explore more resources

Related articles

Monday 16 March 2026

[Playbook] Saving Commercial Lenders Time During Tax Season

Accountants aren’t the only people who feel stressed during tax season. Commercial lenders and their assistants feel the pressure, too—especially when borrowers forget to submit…

Read the Blog

Thursday 12 March 2026

Unlock Greater Banking Efficiency with Alogent’s ECM Suite: AccuAccount + FASTdocs

Did you know: Alogent’s ECM software suite includes two powerful tools: AccuAccount and FASTdocs. Both systems were built for the specific needs of financial…

Read the Blog

Thursday 5 March 2026

The Check Fraud Shift: How Declining Volume Is Creating Higher Risk for Banks and Credit Unions

Check fraud remains a material and growing risk for banks and credit unions, and the data underscores why it demands renewed attention. Alogent’s newly published…

Read the Blog

Tuesday 3 March 2026

Ask the Experts: The Hidden Cost of Standing Still on Deposit Modernization

Deposit operations are undergoing rapid change. As real‑time payments, evolving fraud threats, and digital‑first expectations reshape the banking landscape, banks and credit unions are reassessing…

Read the Blog

Thursday 26 February 2026

Secure Document Collection for Banks and Credit Unions: Eliminating Risk and Friction

Collecting and managing documents remains a challenge for banks and credit unions, who often depend on manual, fragmented processes to exchange information with account holders…

Read the Blog

Tuesday 17 February 2026

Modernizing Teller Capture: The Hidden Costs of Legacy Deposit Systems for Banks and Credit Unions

As account holder expectations change and operational pressures grow, outdated technology at the teller line can introduce inefficiencies, delays, and risks. For banks and credit…

Read the Blog

Thursday 12 February 2026

How to Electronically Share Credit & Loan Files with Examiners

The Commercial Loans (Section 206) booklet, part of the Office of the Comptroller of the Currency's (OCC) Comptroller's Handbook, sets forth examiner procedures for evaluating…

Read the Blog

Monday 9 February 2026

[Playbook] Smarter, Faster, More Secure Mobile Deposit Capture

Here’s the Situation: Today’s depositors expect flexibility, and mobile deposit remains a baseline feature for digital-first consumer and business banking. Financial institutions are turning to…

Read the Blog