Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

Commercial Loan Imaging

Financial institutions rely on commercial loan imaging to scan, save, and organize information about their commercial borrowing relationships. Although similar and related to credit document imaging, commercial loan imaging pertains more specifically to the management of loan and collateral documentation. Given the ongoing need to assess commercial borrowers’ creditworthiness, some bankers may use the terms interchangeably.

Reasons Why Commercial Loan Imaging is Unique

Compared to consumer lending, commercial lending teams have several unique circumstances that influence their imaging practices:

  • Large loan amounts: Generally speaking, commercial loans tend to involve larger sums of money than a typical car loan or debt consolidation loan. Although larger sums represent sizable opportunities for financial institutions, they also pose greater risk in the event of nonpayment. Maintaining proper documentation is key for mitigating risk.
  • Complexity: Commercial loans can be rather complex, such as when a farmer pledges crops or cattle as collateral for an equipment loan. Perishable items, such as grain and livestock, do not have a title that can be held by the bank or credit union. UCC filings and regular collateral inspections generate new paperwork, which must be stored and managed.
  • Market dynamics: Business interruptions, inflation, monetary policy changes, and economic downturns can cause unexpected cashflow issues for even the healthiest organization. Unlike consumer loans, which are largely influenced by personal credit scores, commercial relationships require additional monitoring and documentation to guard against risk.
  • Audits and exams: Auditors and examiners commonly request to review large commercial loans. Institutions must be ready and able to provide commercial loan information in a convenient, intuitive format.

Commercial Loan Imaging Challenges

Financial institutions face a number of challenges that can inhibit the efficiency and effectiveness of their commercial loan imaging workflows:

  • Ensuring proper tracking of documentation requirements, which varies based on the relationship, loan type, and pledged collateral.
  • Managing and reporting on crossed collateralized loans, such as when a manufacturing company uses its factory as collateral to secure multiple loans.
  • Legacy imaging systems that organize documentation in an “account-based” hierarchy, making it difficult for staff to view all documentation related to a specific borrower.

Implementing a modern commercial loan imaging solution helps alleviate many of these challenges. For example, AccuAccount from Alogent offers flexible scanning capabilities, exception tracking and reporting, and an interface that “looks like” a traditional loan file. Users can easily find commercial loan documentation, scan and upload new documents, generate notices, and prepare for audits.

Download Alogent’s banker glossary or access additional resources on our Innovation Hub.

 

 

 

 

Explore more resources

Modern ECM for Financial Compliance

Banks and credit unions today face increasing regulatory demands and operational risks, including GDPR, CCPA, HIPAA, GLBA, and PCI-DSS. This eBook shows how industry leaders are modernizing their approach with advanced enterprise content management solutions...
Read More »

Related articles

Tuesday 16 December 2025

[Playbook] Optimizing Branch & Teller Capture with Real-Time Processing in Unify

Teller line transactions are fast-paced and high-stakes. Financial institutions must provide frontline staff with tools that reduce depositor wait times and enforce business rules in…

Read the Blog

Monday 15 December 2025

Instant Payments Explained: What Banks and Credit Unions Need to Know About FedNow and RTP – Part 2

In Part 1 of our Q&A series, Doug Hendricks, Senior Product Manager for Payments at Alogent, explored the fundamentals of instant payments and shared adoption…

Read the Blog

Tuesday 9 December 2025

Instant Payments Explained: What Banks and Credit Unions Need to Know About FedNow and RTP – Part 1

Instant payments are reshaping the way transactions are initiated, processed, and settled. As FedNow and RTP gain traction, faster payments are quickly becoming an industry…

Read the Blog

Monday 8 December 2025

[Playbook] Using Flex Fields in AccuAccount

Here’s the situation: Your financial institution uses AccuAccount to manage credit, loan, deposit, and trust documents. Connecting AccuAccount to your core has streamlined many post-booking…

Read the Blog

Thursday 4 December 2025

Driving Innovation with AI: Empowering Banks and Credit Unions with AI-Powered Document Classification to Streamline Operations and Ensure Compliance

While generative AI headlines often dominate the conversation, financial institutions are increasingly investing in more practical applications: integrated smart features that support day-to-day operations. Artificial…

Read the Blog

Monday 1 December 2025

[Playbook] Building Custom Reports in AccuAccount

Here’s the situation: Your financial institution manages documents and exceptions in AccuAccount, Alogent’s ECM solution that’s optimized for commercial lending.

Read the Blog

Tuesday 25 November 2025

Checks, Digital Payments, and Fraud: What Bank and Credit Union Executives Need to Know This Holiday Season

Black Friday marks the unofficial start of holiday shopping, and with it comes a surge in payment activity for banks and credit unions. While digital…

Read the Blog

Monday 24 November 2025

Why Check Fraud Costs Banks and Credit Unions Millions—and 8 Reasons to Invest in Prevention Today

Check fraud remains one of the most persistent and costly forms of payment fraud. For banks and credit unions, delaying investment in a modern fraud…

Read the Blog