Do your Deposit Solutions Need a Refresh? Ask These Questions
A bank’s or credit union’s success is synonymous with their pace of innovation, but legacy systems and processes can’t always keep up. Historically when new solutions were introduced, institutions deployed separate platforms to serve each point of capture, often managed by specialized teams by channel. Today however, these siloed approaches often lead to data inconsistencies and fragmented user journeys – not to mention a lack of interoperability. Despite the surge of digital payments, checks remain a significant payment instrument, forcing the need to modernize aging infrastructure and to leverage open, cloud-based platforms. Ask yourself these questions to assess your payments modernization goals and ensure a sustainable, scalable, cost-effective success well into the future.