Thursday 13 September 2018

SBA Loan Document Management

“Mr. Jenkins, you seem like the natural fit for an SBA 7(a) loan.” Immediately after hearing these words, a glimmer of hope appeared on Mr…

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Wednesday 29 August 2018

Trust Tickler: Automating Your Bank's Trust Operations

As the bank or credit union’s trust officer, you’re ultimately responsible for ensuring a friction-free customer experience. Trouble is, managing the many moving parts of…

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Monday 20 August 2018

Are Your Documents Being Held Hostage?

Maintaining control over your documents may not seem like the plot from a Hollywood thriller. That being said, banks and credit unions often find themselves…

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Thursday 9 August 2018

Commercial Loan Tracking: Initial vs. Ongoing

Whether you’re a bank or a credit union, it’s important to have solid tracking procedures in place for commercial loans. Unfortunately, the most well-thought-out tracking…

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Thursday 19 July 2018

Managing Currency Transaction Reports

Mr. Wallace stopped by your Main Street branch this morning – just as he does every Friday morning. However, unlike most of Mr. Wallace’s visits…

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Friday 22 June 2018

Restricting Access to Employee Account Info at Banks and Credit Unions

Your employees are some of your financial institution’s biggest advocates. They’re not shy to tell family members, friends, and virtually anyone else about your institution’s…

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Tuesday 15 May 2018

Industry Insights: What’s New and Good to Know in Digital Banking

Think you know all about online and mobile banking? There’s certainly enough ink (well, pixels) spilled on the subject every month.

And yet, it’s a…

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Wednesday 9 May 2018

Customer Identification Program (CIP) Recordkeeping

“A bank’s CIP must include recordkeeping procedures.” ~Bank Secrecy Act Anti-Money Laundering Exam Manual Federal Financial Institutions Examination Council Since the passage of the USA…

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Tuesday 24 April 2018

Industry Insights: Millennials, Take Two…

…or is it ten?

Millennials have come into their own, from becoming makers and managers who now outnumber their parents in the workforce…

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