Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

Bank and credit union record retention requirements detail the mandatory minimum length that financial institutions must keep various documents.

For example, check out the Federal Insurance Corporation’s schedule or this state’s guidelines.

Goal: Purge Records as Soon as Possible

Financial institutions must work to remain compliant with record retention requirements, and part of a bank or credit union auditor’s or examiner’s job is to ensure that the rules are being followed.

However, once a financial institution has fulfilled the obligation, the best practice is to purge those documents. This is for two main reasons:

  1. Subpoena Requests: First, if a bank or credit union is still storing files beyond their necessary retention period, it may be required to supply documents if subpoenaed.
  2. Storage Limitations & Costs: A second reason for destroying documents that have gone past their legal retention requirement is simply due to storage considerations.

Paper vs. Electronic Storage

Traditionally, banks and credit unions boxed up paper files and sent them to an off-site facility. Or, if the space were available, some or all documents would be kept on-site. Under either model, institutions had to develop a cataloging system (hard copy lists, spreadsheets, etc.) for tracking where their files were located. After a financial institution fulfilled its retention period for a document, the document was then identified in storage and shredded.

Today, some banks and credit unions use digital storage systems to save time and money, while remaining compliant with record retention requirements. Electronic document imaging software, such as AccuAccount, allows banks and credit unions to scan in a paper file and then immediately shred the hard copy. Administrators can set up rules in the software to comply with and track in alignment with bank and credit union record retention requirements. When a document is initially entered into the system, the purge date is automatically assigned (based on the financial institution’s predefined rules) so that the document is flagged to purge at exactly the right moment in the future. The institution can then run an annual purge and remove all files flagged for deletion.

Banking Resources

For more information about document management best practices in financial institutions, be sure to check out our extensive Innovation Hub with free spreadsheets, whitepapers, and eBooks.

Browse our banking definitions page for more terminology.

Explore more resources

Banker's Tracking Calendar

Key Dates to Track in 2026 [PDF] Updated for 2026, download this calendar to track key submission and reporting dates, tax deadlines, Dodd-Frank regulatory requirements, and other important happenings. Customize Your Calendar for Maximum Results This tracking...
Read More »

Modern ECM for Financial Compliance

Banks and credit unions today face increasing regulatory demands and operational risks, including GDPR, CCPA, HIPAA, GLBA, and PCI-DSS. This eBook shows how industry leaders are modernizing their approach with advanced enterprise content management solutions...
Read More »

Related articles

Thursday 4 December 2025

Driving Innovation with AI: Empowering Banks and Credit Unions with AI-Powered Document Classification to Streamline Operations and Ensure Compliance

While generative AI headlines often dominate the conversation, financial institutions are increasingly investing in more practical applications: integrated smart features that support day-to-day operations. Artificial…

Read the Blog

Monday 1 December 2025

[Playbook] Building Custom Reports in AccuAccount

Here’s the situation: Your financial institution manages documents and exceptions in AccuAccount, Alogent’s ECM solution that’s optimized for commercial lending.

Read the Blog

Tuesday 25 November 2025

Checks, Digital Payments, and Fraud: What Bank and Credit Union Executives Need to Know This Holiday Season

Black Friday marks the unofficial start of holiday shopping, and with it comes a surge in payment activity for banks and credit unions. While digital…

Read the Blog

Monday 24 November 2025

Why Check Fraud Costs Banks and Credit Unions Millions—and 8 Reasons to Invest in Prevention Today

Check fraud remains one of the most persistent and costly forms of payment fraud. For banks and credit unions, delaying investment in a modern fraud…

Read the Blog

Wednesday 19 November 2025

Streamline Exception Reporting for Your Next Board Meeting

Your board of directors relies on a variety of information to properly assess operational strengths, weaknesses, growth opportunities, and risk exposures. Accurate exception data is…

Read the Blog

Wednesday 12 November 2025

[Playbook] Automatically Classify Documents with Index Values and AI

Here’s the situation: Your financial institution relies on built-in OCR (optical character recognition) features in FASTdocs to efficiently classify documents. The number of incoming documents…

Read the Blog

Tuesday 28 October 2025

Avoid a Fright This Halloween: Modernize Before Legacy Payment Systems Haunt Your Operations

As Halloween approaches, banks and credit unions must keep an eye on more than just seasonal spooks. The real fright may be lurking in their…

Read the Blog

Monday 27 October 2025

Are Your Policy Exceptions Increasing or Decreasing?

Tracking loan policy exceptions is essential for risk mitigation and compliance. To keep examiners and auditors happy, however, financial institutions should go beyond basic reporting…

Read the Blog