Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
ACH (Automated Clearing House) is an electronic payment network that enables banks, credit unions, businesses, and consumers to securely send and receive funds between accounts for transactions such as direct deposit, bill payments, recurring payments, and account transfers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
Agentic AI refers to artificial intelligence systems that can autonomously plan, reason, make decisions, and take action to achieve specific goals with limited human intervention.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

Trust Imaging

Trust imaging is the process of using software and a scanner to digitize and organize the variety of documents that are associated with a trust.

Why Do Banks and Credit Unions Image Trust Documents?

There are many types of trusts. Some simply manage a customer or member’s existing assets, while others are more actively involved with investment decisions for customers. In the case of an incapacitated person, a trust may pay all bills on his or her behalf.

Due to the diversity and volume of documents that can be involved, banks and credit unions often opt for trust imaging systems. This allows a financial institution to reduce its volume of paper and permits easier access to the files, which—in addition to the trust agreement—may include:

  • Beneficiary information
  • Power of attorney
  • Asset listings (including real estate)
  • Trust expenses
  • Correspondence
  • Bills and invoices

Scanning Techniques

When digitizing trust documents, financial institutions often employ a combination of batch scanning and desktop scanning. The upfront paperwork may be batched using barcodes, while trailing documents are more likely to be processed with a desktop unit. Because of the variance between trust accounts, software with flexible scanning solutions is optimal. 

Trust Core Banking Systems

Normally, trust core software is not integrated with a financial institution’s standard core banking system. The trust core may, however, offer a basic imaging module for trust documents.

Some banks and credit unions integrate a third-party trust imaging solution, like AccuAccount, with their trust cores to gain advanced scanning, organization, and tracking. AccuAccount provides one system to manage the institution’s entire portfolio of account-related documents, while offering the proper controls to keep trust documents hidden from users in lending or other departments.

Trust Core Imaging Resources

Looking for more information about trust core imaging solutions to decrease paper storage and file access time? Check out AccuAccount for trust imaging and document tracking.

Browse our banking definitions page for more terminology.

Explore more resources

Related articles

Tuesday 18 August 2026

Modernizing Check Processing: The Business Case for Cloud-Based Deposit Solutions

While digital payments continue to grow, checks remain a critical part of the payments ecosystem. Banks and credit unions continue to process deposits across multiple…

Read the Blog

Thursday 13 August 2026

Customer Service in Banking Technology: A Competitive Advantage That Drives Long-Term Success

Banks and credit unions need technology partners that deliver more than software, combining innovation with responsive service to help navigate change and maximize results. At…

Read the Blog

Monday 10 August 2026

4 Ways Better Document Collection Strengthens Compliance at Banks and Credit Unions

Banks and credit unions can reduce compliance risk by modernizing document collection, replacing email attachments and manual processes with secure, standardized workflows that protect sensitive…

Read the Blog

Wednesday 5 August 2026

Direct Federal Reserve Connectivity: Why It Matters in the Future of Payments

Banks and credit unions are increasingly seeking to simplify complex payment operations by reducing dependence on multiple vendors, disconnected systems, and intermediary processors. Direct Federal…

Read the Blog

Thursday 30 July 2026

The Future of Deposit Processing: How AI Will Transform Bank and Credit Union Operations

AI is shifting deposit modernization beyond the account holder experience and into back-office operations, helping banks and credit unions reduce manual work, improve efficiency, strengthen…

Read the Blog

Monday 27 July 2026

Consolidating Exceptions (without Making Life Harder for Staff)

Exception tracking spreadsheets and disconnected processes often create unreliable data, reporting challenges, and increased operational risk for financial institutions. AccuAccount centralizes credit, collateral, deposit, lending…

Read the Blog

Wednesday 22 July 2026

Fraud Prevention is a Growth Strategy: The Connection Financial Institutions Can’t Ignore

Fraud is no longer just a cost to manage—it’s a growing, multi-channel threat that drains resources, erodes trust, and impacts profitability far beyond the initial…

Read the Blog

Monday 20 July 2026

ECM Migration for Banks and Credit Unions: 3 Key Phases for a Successful Conversion

Switching from one ECM to another can seem like an impossible endeavor. Migrating thousands of documents, integrating various banking applications, and retraining users takes time…

Read the Blog