Member / Customer-Centric ECM Software

Account Takeover

Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.

Account-Centric ECM Software

Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.

Adverse Action

An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.

Aging Exceptions

The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.

Altered Checks

Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.

API

API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.

Audit & Exam Prep

Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.

Authorized Signer Form

An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

Member / Customer-Centric ECM Software

Member/Customer-centric enterprise content management solutions use numeric ID codes generated by the banking core to consolidate multiple accounts of a single member or customer into one accessible view for content management. Individuals with personal accounts, "doing business as" (DBA) accounts, or joint accounts with a spouse may have multiple member or customer ID codes to remember and share with bank or credit union employees to carry out transactions. Although financial institution users can see the entire banking history and all associated assets of a member or customer in one view, they are restricted to viewing only one ID number or profile at a time.

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Payment Solutions

Content & Loan Management

Innovation Hub

Our Approach

Company

Member / Customer-Centric ECM Software

Account Takeover

Account-Centric ECM Software

Adverse Action

Aging Exceptions

Altered Checks

API

Audit & Exam Prep

Authorized Signer Form

Member / Customer-Centric ECM Software

Explore more resources

One ECM Platform, All Departments: Unlocking Enterprise Efficiency with FASTdocs

2026 Check Fraud Benchmark Report: Data, Trends, and Operational Impacts for Banks and Credit Unions

FASTdocs Best Practices: Your Playbook for Smarter, Simpler Content Management

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