Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
ACH (Automated Clearing House) is an electronic payment network that enables banks, credit unions, businesses, and consumers to securely send and receive funds between accounts for transactions such as direct deposit, bill payments, recurring payments, and account transfers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
Agentic AI refers to artificial intelligence systems that can autonomously plan, reason, make decisions, and take action to achieve specific goals with limited human intervention.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

What is Commercial Loan Tracking?

Commercial loans tend to involve larger sums of money than consumer loans, which poses new opportunities and risks for banks and credit unions. Careful tracking is essential for mitigating risk throughout the entire life of the loan.

Examples of Commercial Loan Tracking

Financial institutions involved in commercial lending must track a variety of documents, tasks, and metrics. Although specific requirements vary, the following types of tracking are common among commercial lenders:

Loan Approval Process Tracking

Deciding to lend $1 million dollars to a commercial borrower typically involves a multi-step approval process. Being considerate of the applicant’s expectations while ensuring thorough analysis can seem like a delicate balancing act. Implementing reliable tracking practices makes it easier to find an approach that satisfies both parties.

Loan Covenant Tracking

Loan agreements contain covenants that define what a borrower must do (i.e., maintaining adequate insurance on a collateralized asset) or must not do (i.e., refusing an inventory inspection). To ensure compliance, banks and credit unions may need to routinely follow up and complete required actions. Requesting borrowers’ annual financial statements and tax returns is a common example.

Collateral Tracking

Financial institutions take great effort to ensure collateralized assets have been perfected. Perfecting certain types of collateral, such as inventory or business equipment, may involve filing UCC financing statements. UCC filings eventually expire, which necessitates prompt action to avoid critical exceptions. Loans involving cross-collateralized assets introduce additional complexity. 

Tools Used for Commercial Loan Tracking

Banks and credit unions often rely on a mix of commercial loan tracking solutions, including:

  • Paper loan files and checklists
  • Spreadsheets
  • Ticklers
  • CRM (customer relationship management) software
  • LOS (loan origination system)

AccuAccount, Alogent’s ECM (enterprise content management) software that’s optimized for commercial lending, consolidates tracking into an intuitive solution. Built-in, real-time exception management simplifies tracking and reporting across loans, credit, collateral, and more. In addition, AccuApproval for AccuAccount offers a scalable, electronic routing and approval workflow.

Contact Alogent to discuss commercial loan tracking. Visit the Innovation Hub for additional free resources.

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