Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

Banking Management Software

Banks and credit unions utilize a variety of management systems to ensure smooth operations and maintain compliance. The most common types of banking management software include:

Core software – The core system database is arguably the most important type of banking management software, as it is the source for information relating to loan and deposit accounts. The core performs a variety of mission-critical tasks, such as calculating interest owed to depositors as well as indicating payments that are due or past due. Executive reports can also be produced from core software.

Document preparation software – Banks and credit unions use document prep software to generate new account and loan documents. Doc prep software helps financial institutions eliminate administrative work while providing an added sense of uniformity to the lending process. It’s also become a vital component for ensuring compliance with federal and state regulations.

Document management software – Document management software saves banks and credit unions time, space, and money by simplifying the storage and retrieval of important information. Electronic files can also be purged after mandatory retention requirements are fulfilled, thereby aligning with compliance guidelines. Software developers, such as Alogent, offer a variety of document management solutions for frontline and back-office use cases.

Underwriting software – Underwriting software simplifies the collection and analysis of an applicant’s data so the bank or credit union can make an informed lending decision.

Teller platform software – Tellers use teller software to perform their day-to-day duties: accessing client accounts, processing deposits, cashing checks, and balancing their cash drawers.

Compliance management software – A variety of compliance-related apps exist to help banks and credit unions streamline data collection and report preparation, such as federal call reports and Community Reinvestment Act (CRA) reports.

Customer relationship management CRM software – The intent of a bank or credit union CRM program is to help with loan origination and application processing. CRM software can also be used to identify targeted lists of customers and members for digital and print advertising campaigns.

Banking Management Resources

For more information about banking management best practices, be sure to check out our extensive resource library with free spreadsheets, whitepapers, and eBooks.

Browse our banking definitions page for more terminology.

Explore more resources

eBook: Commercial Banking Solutions

Better Business Banking Starts Here Discover how financial institutions can attract and retain commercial account holders with Alogent’s intelligent, automated solutions. This eBook explores the evolving expectations of business banking clients and outlines...
Read More »

Related articles

Monday 11 August 2025

From Checks to Cybersecurity: Fraud Trends from the FRFS Risk Officer Survey Every Bank and Credit Union Should Know

The Annual Federal Reserve Financial Services (FRFS) Financial Institution Risk Officer Survey recently released its 2024 findings, offering a comprehensive look into the evolving fraud…

Read the Blog

Tuesday 5 August 2025

Ditch the Paper: Why Now Is the Time for Banks and Credit Unions to Embrace Electronic Cash Letters

In today’s financial environment, speed, efficiency, and cost-effectiveness are essential. Yet many banks and credit unions still rely on paper cash letters, a legacy process…

Read the Blog

Thursday 31 July 2025

Modernization Strategies for Banks and Credit Unions: Replacing Legacy Systems to Boost Value and Security

As technology continues to evolve, banks and credit unions are under increasing pressure to replace outdated systems. They must not only deliver greater value to…

Read the Blog

Tuesday 29 July 2025

[Playbook] Leveraging Workflows to Efficiently Route Vendor Invoices

Here’s the situation: Your financial institution does business with dozens of vendors ranging from audit firms and IT consultants to the pest control company. Maintaining…

Read the Blog

Wednesday 16 July 2025

[Playbook] Integrating Banking Systems with FASTdocs like Core and Digital Banking Solutions

Here’s the situation: FASTdocs has become your financial institution’s central hub for internal and account holder documentation. However, your institution still relies on a variety…

Read the Blog

Monday 7 July 2025

Using AccuAccount to Support Doc Prep & Post Loan Booking Processes

Implementing effective doc prep procedures is key for ensuring success in today’s lending environment. Cores and loan documentation software are primary tools used by doc…

Read the Blog

Wednesday 25 June 2025

Check Fraud Mitigation: A Bank Teller’s Guide to Stop Fraud at the Front Counter

Even as digital banking continues to grow, the teller line remains an important part of daily operations in banks and credit unions. Tellers provide personal…

Read the Blog

Monday 23 June 2025

[Playbook] Document QC Review in AccuAccount

Here’s the situation: Your financial institution is looking for an ECM (enterprise content management) system that aligns with your quality control strategy . You’ve decided…

Read the Blog