Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
ACH (Automated Clearing House) is an electronic payment network that enables banks, credit unions, businesses, and consumers to securely send and receive funds between accounts for transactions such as direct deposit, bill payments, recurring payments, and account transfers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
Agentic AI refers to artificial intelligence systems that can autonomously plan, reason, make decisions, and take action to achieve specific goals with limited human intervention.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

Document imaging software organizes, stores, and retrieves documents. The data managed by a document imaging system could reside on an in-house or cloud-based server. Document imaging software is widely used by a variety of industries, such as legal, healthcare, education, and, of course, banking.

Document Imaging in Banking

Three common document imaging use cases exist in banking: cold storage, customer, member and account document management, and operational document management.

Cold Storage

Core banking systems typically offer built-in “cold storage” solutions. Banks and credit unions use cold storage applications to store the following types of information:

  • Loan trial balances
  • Daily balancing reports
  • Non-post reports
  • Daily report of accounts opened
  • Daily report of accounts closed
  • Non-accrual loan reports
  • Past-due loan reports

Customer, Member & Account Documents

Financial institutions also use document imaging software, such as AccuAccount, to manage customer, member, and account documents. Account holder financial documents, tax returns, loan agreements, and trust documents are just a few of the types of documents that banks and credit unions store and manage in imaging systems.

Operational Documents

In addition, a system like AccuDoc can be used as a digital document archive for accounts receivables, accounts payables, policies, procedures, and compliance teams.  

Banking Resources

For more information about document imaging software in financial institutions, be sure to check out our extensive resource library with free spreadsheets, whitepapers, videos and eBooks.

Browse our banking definitions page for more terminology.

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