Originally published on ICBA.org, our VP of Marketing, Wendi Klein, looks back at technology milestones and the road they've paved for tomorrow's innovations.

Technology continues…

Here’s the Situation: Your bank has made the decision to switch to a different document management system (we’ll assume it’s AccuAccount!). Many of…

Closely linked to institutional loyalty, the digital banking channel is a primary driver for attracting and retaining account holders. But did you know – despite…

As trends and account-holder preferences continuously change, sustainable success is strongly linked to your responsiveness and ability to leverage innovative technology both internally and with…

Here’s the Situation: You’re working on digitizing your paper backlog, but taking a customer-by-customer approach to scanning doesn’t make sense in every situation. Perhaps…

Leverage the banking ecosystem for increased digital banking engagement. If you’re unsure about enabling access to third-party tools, it’s important to remember that these capabilities…

When it comes to deposits automation and payment solutions, financial institutions are at are varying stages of their modernization journey. In today’s banking environment, we’ve…

Here’s the Situation: You’ve been tasked with digitizing a huge backlog of paper documents as part of your bank’s transition to a document management…

Lisa sure is in a difficult situation. What will she tell the customer? Even more concerning, what actually happened to the file? Is it lost…

Here’s the Situation: Your bank just made the decision to implement a new document management system. Now, it’s your job to systematically work through…