When building a UI/UX strategy, keeping the end goal in mind is paramount: Create an enjoyable, memorable experience for your end users. Yet, a great…

Your core system recently announced that it will be “sunsetting” its imaging module. On the one hand, you’ve never been a big fan of the…

After the financial crisis of 2008, many in the banking industry thought that customers would move from the big banks to their smaller competitors, many…

Here’s how omni-channel tools can boost member services with a consistent UX and streamlined, consolidated infrastructure.

It’s no secret banks and credit unions must find new ways to acquire and more importantly, retain their customers and members by adopting modern, innovative…

Alogent's CEO, Dede Wakefield, is recognized among other leaders impacting technology in the credit union industry in a special issue of Finopotamus.

Why a Prudent UI/UX Strategy is Key

Bank tellers have existed since the dawn of banks and credit unions, to perform transactions but also to…

With automation, artificial intelligence (AI), and machine learning (ML) capabilities, banks and credit unions have an opportunity to leverage data for practical, strategic decision making…