Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
ACH (Automated Clearing House) is an electronic payment network that enables banks, credit unions, businesses, and consumers to securely send and receive funds between accounts for transactions such as direct deposit, bill payments, recurring payments, and account transfers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
Agentic AI refers to artificial intelligence systems that can autonomously plan, reason, make decisions, and take action to achieve specific goals with limited human intervention.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

Collateral Exception

In banking, an exception is an item that needs attention because it does not meet certain predefined requirements. Collateral exceptions pertain to borrowers’ assets that are pledged for loans. Financial institutions often consider collateral exceptions “critical” due to the risk they pose if left unresolved.

Types of Collateral Exceptions

Examples of collateral-related exceptions include:

  • Expiring UCC Continuations: Documenting a lien on untitled assets like equipment or livestock typically involves filing a UCC financing statement. Maintaining first position on a lien requires careful monitoring and prompt filing of continuations prior to expiration. Failing to take action could result in the loss of a lien position and considerable risk.
  • Past Due Collateral Inspections: Financial institutions may need to inspect the value of assets that are used as collateral. For example, a manufacturer who pledges inventory as collateral would likely expect regular inspections from the lender. Forgetting to conduct inspections leads to exceptions for financial institutions.
  • Missing Documentation for Accounts Receivable: Some businesses leverage their accounts receivable as collateral on loans. Receivables change frequently, which creates a documentation obligation for the borrower. When borrowers do not submit their information as required, collateral exceptions increase.
  • Uncollected Trailing Documents for New Mortgages: Documents that are collected after a loan’s consummation date are known as trailing documents. Obtaining a recorded mortgage (or deed of trust) from the local recorder’s office is a key step for avoiding exceptions.
  • Missing Insurance on Collateralized Equipment: Fires, floods, and other natural disasters can have devastating consequences to an asset’s value. It’s therefore no surprise that financial institutions require borrowers to maintain proper insurance coverage on collateralized assets. Failing to submit necessary insurance documentation may indicate that a policy has lapsed.

Tracking Collateral Exceptions

Spreadsheets and tickler files are relatively common solutions for tracking collateral exceptions.  Manual data entry and reporting workflows can be error-prone, resulting in a growing number of collateral exceptions. Given the critical nature of collateral exceptions, such approaches may expose a financial institution to unnecessary risk.

AccuAccount, Alogent’s ECM system that’s optimized for commercial lending, reduces manual data entry via automated core data feeds. Document placeholders keep staff informed about required documents. Expiration dates and automated exception reports help users identify potential issues before they become exceptions. Scanning missing documents can simultaneously clear multiple exceptions when collateral is pledged to more than one loan.

Contact Alogent to learn about our collateral tracking solution
 

Explore more resources

Related articles

Tuesday 13 October 2026

3 Real-World Use Cases of FASTdocs for Consumer Lending Teams

One lender might interact with hundreds of borrowers over the course of a single year. Each relationship involves a variety of conversations, emails, and documents…

Read the Blog

Tuesday 6 October 2026

Cybercriminals Target Processes, Not Just Systems

Banks and credit unions should look beyond traditional cyber defenses. Today's fraudsters increasingly exploit vulnerabilities in account onboarding, document collection, payment processing, and information access…

Read the Blog

Monday 5 October 2026

Why Trust Departments Need AccuAccount

Serving account holders’ needs is the primary responsibility of a trust department. To do that well, financial institutions must carefully balance multiple factors. Here’s why…

Read the Blog

Thursday 1 October 2026

What Your Exception Reports Are Really Telling You About Commercial Lending Performance

This article was originally published on ICBA.

Exception tracking has long been viewed as a compliance necessity in commercial lending. Missing financial statements, expired insurance…

Read the Blog

Wednesday 30 September 2026

Legacy Tech Is Costing Financial Institutions More Than They Think: Here’s How a Modernized ECM Strategy Fixes It

Legacy systems are creating inefficiencies across financial institutions, with employees spending significant time searching for and managing fragmented data. In response, enterprise content management (ECM)…

Read the Blog

Monday 28 September 2026

Four Areas Banks and Credit Unions Should Evaluate as They Plan Next Year's Fraud Strategy

As financial institutions begin budget planning and technology evaluations for the coming year, fraud prevention remains a top operational priority. Faster payments, expanding deposit channels…

Read the Blog

Monday 21 September 2026

3 Strategic Conversations Every Bank and Credit Union Should Be Having About Instant Payments

Is your institution ready for instant payments? The conversation has shifted from if to how, but success requires more than connecting to faster payment rails…

Read the Blog

Tuesday 8 September 2026

Simplifying Work & Reducing Stress for Tellers with FASTdocs

FASTdocs helps tellers balance speed, service, and compliance by providing fast access to account holder documents, account information, and verification records directly from their teller…

Read the Blog