Alogent’s Enterprise Capture Software Suites for Document, Workflow and Item Processing Enhance Member Services, Improve Employee Efficiency, and Reduce Fraud at Credit Union 1
Alogent announced today that Credit Union 1 has expanded its footprint to include document and check processing with its enterprise capture software platforms. With more than 87,000 members throughout Illinois, Indiana, Nevada, as well as worldwide, Credit Union 1 will replace its legacy systems with Alogent’s FASTdocs suite of content and information management (ECM / EIM), and its ImagePoint suite for teller processing, mobile deposit capture, and fraud detection.
“Our mission is to exceed the expectations of our members in our delivery of innovative financial solutions that help our members achieve their maximum economic potential,” said Todd Gunderson, President & CEO, Credit Union 1. “Expanding our technology footprint with Alogent and having our enterprise information management, teller capture, and mobile deposit capture solutions under a single provider umbrella offers maximum control and flexibility for our institution, while enabling us to increase member engagement through additional channels.”
Built for the financial services market from industry best practices, FASTdocs increases workflow automation and fosters a strong digital ecosystem. Alogent’s flexible suite of solutions replaces paper and manual processes, multiplying member engagements, and turning data into actionable information. With full- and self-service capabilities available through its web-based interface, employees and account holders can exchange documents and information securely at their convenience, from any device. ImagePoint’s suite of item processing brings a more seamless offering to the branch that reduces keying and errors, and enables fraud detection at the point of presentment with a high-tech, high-touch offering.
“Alogent’s solutions promote growth and retention, while garnering the efficiency and fraud prevention gains of digital, paper-free automation,” said Dede Wakefield, Alogent's CEO. “We’re proud to expand our footprint with Credit Union 1, and to support their mission through the delivery of innovative software platforms that enable tangible benefits for the credit union and its account holders.”
Headquartered in Rantoul, Illinois, Credit Union 1 was founded in 1958 and offers convenience in member services, lending, savings accounts and retirement solutions.