Leverage the Branch Experience and Deliver Automation to your Tellers
Customers, members and businesses may be demanding more remote services, but branches continue to play a key role in maintaining and growing banking relationships. The key is to transform branch transactions into growth opportunities by streamlining busywork—which also reduces operational costs.
Transform your retail branch into a customer centric location.
Branches Must Be High Tech and High Touch
As customers and members migrate out of the branch, interactions inside the branch mean more than ever. The gold standard of efficiency, choice and uniform customer experience is the range of Alogent solutions. We offer integrated, hybrid options and deposit capture points that drive engagement and account holder experiences, including the front counter capture, back counter, tablet-enabled kiosks, ATMs and ITMs. These can be embedded in next generation, thin client, cross platform, customized configurations with full start/stop capabilities.
Spur Operational Efficiency
Automated in-branch digital capture promotes both productivity and accuracy. Manual data entry is error-prone and multiplies the costs associated with paper. Alogent’s in-branch solutions automatically detect and remove On-Us items, transmit checks for processing and clearing and reduce the time it takes to handle exceptions.
Deploy and Flexibly Integrate In-Branch Capture
Alogent’s in-branch capture is adaptable to any banking environment, with solutions available ranging from turnkey, comprehensive packages to highly configurable versions that meet rigorous and specific requirements. All capture solutions integrate with one of Alogent’s payment hubs, and are available for in-house or optional hosted operation.
Tangible Cost Reductions
Keeping tellers in balance throughout the day and fully automating Day 1 check processing virtually eliminates overtime costs. Real-time detection of duplicate checks, with options for identifying fraudulent and counterfeit items, prevents the continuing cost of fraud losses and investigations. Integrated IQA and sophisticated OCR saves time-wasting keystrokes and error corrections.
Infographic: Reimaging the Branch Experience