Leverage the Branch Experience

Consumers and businesses may be demanding more remote services, but branches continue to play a key role in maintaining and growing banking relationships. The key is to transform branch transactions into growth opportunities by streamlining busywork—which also reduces operational costs.

Branches Must Be High Tech and High Touch

As customers migrate out of the branch, interactions inside the branch mean more than ever. The gold standard of efficiency, choice and uniform customer experience is the range of Alogent solutions. We offer integrated, hybrid options and deposit capture points including the front counter capture, back counter, tablet-enabled kiosks, ATMs and ITMs. These can be embedded in next generation, thin client, cross platform, customized configurations with full start/stop capabilities.

image-enabled atm capture

Spur Operational Efficiency

Automated in-branch digital capture promotes both productivity and accuracy. Manual data entry is error-prone and multiplies the costs associated with paper. Alogent’s in-branch solutions automatically detect and remove On-Us items, transmit checks for processing and clearing and reduce the time it takes to handle exceptions.

Deploy and Flexibly Integrate In-Branch Capture

Alogent’s in-branch capture is adaptable to any banking environment, with solutions available ranging from turnkey, comprehensive packages to highly configurable versions that meet rigorous and specific requirements. All capture solutions integrate with one of Alogent’s payment hubs, and are available for in-house or optional hosted operation.

Tangible Cost Reductions

Keeping tellers in balance throughout the day and fully automating Day 1 check processing virtually eliminates overtime costs. Real-time detection of duplicate checks, with options for identifying fraudulent and counterfeit items, prevents the continuing cost of fraud losses and investigations. Integrated IQA and sophisticated OCR saves time-wasting keystrokes and error corrections.

In-branch Capture Everywhere

Front Counter Capture
Front Counter Capture
Back Counter Capture
Back Counter Capture
ITM/ATM Capture
ITM/ATM Capture
Multi-Device Capture
Multi-Device Capture

Related Resources

Resources

Keys to Improving Teller Efficiency

Featuring FMSI

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