Alogent Webinar: Budgeting for Enhanced Imaging and Tracking
Alright. Well, good morning, good afternoon to everybody. I am obviously, I'm gonna be on camera for just a minute here, and I just wanna introduce myself. I'm Jen Mitchell. I'm the VP of AccuAccount sales. And today, we're gonna go over budgeting for enhanced imaging and tracking. This is really geared to help those who are looking to move into an imaging and exception tracking software and have looked at Acu account. And we're really kinda gonna go through the journey of how we can help you get started for, obviously, for a smaller amount of money and then how you can build on that as time goes on. This time, I'm gonna go ahead and turn off my camera. Alright. So just a little reminder, what AccuAccount is. If you've looked at AccuAccount, we are an imaging with an integrated exception tracking product. Our main focus has always been community banks and credit unions. And what we really do is is we can take this product and we can break it into sections. Today, we have AccuAccount, as a whole, which does imaging with integrated exception tracking. We have an AccuAccount Express, which is imaging only. We have an AccuAccount track that's track only, and then we have some other layers, of that imaging and exception tracking. So that's what we're gonna look at today. Just a little reminder on that exception tracking piece. If you were to start with the tracking, we do obviously have some integration to the core. If you just started with imaging, we have some integration to the core. We're gonna talk a little bit more about this. And then as you build onto that, we can add additional data and information to the system. What do we do? Probably the biggest thing that we do is is that we do have third party integrations. One of the most popular one is to be able to in to integrate into the base core. So whatever core you might be working, with or on, we can get data from that core keeping Accu account up to date. So any new customers, new accounts, updates to those existing ones in the software, it will help, manage that information within our product. We can also integrate to other third party products, again, add ons, but we can interface with your esign. We can also interface with LOS. Anywhere that you might be inputting data and need some of that information to see going day forward with your images and or exceptions, that is what we could bring into AccuAccount. It's just a nice little helpful piece. Alright. So our agenda really and our focus today is just to talk about the AccuAccount plans and then the implementation options. Again, this is really to help you determine, budgeting for a future imaging with integrated exception tracking product, starting kind of maybe at one of the lower plans and working your way up. The implementation options are gonna go over the different options that we have available, and different levels of that implementation, and how that looks and and, obviously, the different things that you get for each each step up. So to start, we're gonna talk about the Accu account plans. And before we really dive into this, I just want to let you know we can offer pricing to anybody. We are more than happy to share the pricing with you. We can give you all the different layers of pricing if you want to see it. Just so you know, though, we base all of our pricing on asset size. We do pricing for loans only, and then we would add, the so the pricing can actually change with the additions of the deposits, the addition of trust. So we have all of these different these different ways that we could price Accu accounts. So as we look at the plans today, I'm not really giving any cost. I just am giving more of a percentage of an increase, just because based on, you know, some of the things that you might wanna add, some things are a la carte. So just know as we look at this today, there could be different variations based on your needs at at your financial institution. So to start, all Accu account, plans that we're gonna look at today, they can have a nightly core data feed. Again, probably one of the number one things that we do. We integrate with thirty plus core products. That nightly core data feed manages to give us new and updated information. So anything existing in the system already, whether it's for tracking, for imaging, for, the integration between the two, whatever it is, that nightly core data feed will keep, our product in sync so that we can keep statuses where they need to be. We can keep balances where we need to be, which can drive exceptions. Balances and statuses can drive exceptions. That nightly core data feed also sends us some type of codes. So your account type codes, your customer type codes, that helps us manage Accu account, and it builds out exactly what you need for that particular customer and or account type or member or account type, and it drives how that that will go through the life of the loan or life of the account. Every ACCU account plan we have available is unlimited users. So it's not we never have a limit on users that you can have within the system. We have several different layers of security, but it is always an unlimited user system. So just to start, we have two lower level, plans. And the first one we're gonna look at is this Accu account track. Accu account track allows you to, utilize the customer summary and overview. So there is actually a customer page that, again, is driven based off of that data that we get. And that customer page or member page is going to have, a summary that you can review. You can actually pull up a summary, a customer summary right on the customer page, and you can print it. But it gives you the whole relationship for that specific customer and or member. When you print that, you're gonna see all of the accounts that are tied to it, relationships, related entities, all of those things are gonna be right there on that. It's also going to give you that one customer page for all of the different tracking that you need. So you can track on all different loans. You can track on their their credit documents. So if you wanna track on, tax returns for your loans, but you wanna track on maybe some certificate of good standing for loans and deposits, All of that is done within this Accu account track right there on that summary overview. Now we can also do related entities. So this is actually a way for you to manage any related so your customers that might be related somehow, some way. There is a way to manage those right within the customer page. You can manage document schedules with Accu account track. So those document schedules will allow you to actually build out schedules, on a specific document tab, and then those schedules will drive exceptions. So you can request a quarterly financial based off of the schedule on a particular customer. All customer account and exception comments are added into this Accu account track, so you can have these comments added on a high level for for the customer on an individual account level or then on an exception. So you can actually add some comments right on the exception. All of those are are gonna be seen. Any comments that are added will be seen directly right back on the reports that are available. Gives exception management across the board. So when we talk about exception management here for a track, we're talking missing doc document exceptions, expiring document exceptions, task exceptions. So anything that you might need to do specific to this customer and or account, you can add a task in there to do that. They could be document tasks that need to be, be completed. They can even be a task list. That task list can be more like a workflow if you want it to be where you say, oh, I got, an address change here on this deposit account. I need to take these four steps, to manage, or this this I need to kick off this task list that has these four steps that need to generate out to individuals or groups of people. All of the exception reporting that is done within Accu account track is automated, so you can schedule those and leave those. You could schedule those to go out individuals, or they can go out as a, they can go out to multiple people or a group of people. And then the Accu account track also does the notice generation. So you can send out notices via email and or you can sell send them out letterhead. So all of this functionality comes with that Accu account track. So this is our lowest level of pricing that we would do. It's the track only portion of it. So if you are imaging into another product or if you, want to stay on the paper side of things for a little bit, but just really wanna get started on something, AccuCount track is a great option. We have several, financial institutions using track only today, and they are, and and they are actually, I have a couple of them that are moving up the ladder now. They're getting ready to add the imaging and then so on and so forth. So the next one that we wanna talk about is the ActionChem Express. This is imaging only. So this doesn't have the tracking piece. This does the imaging. So if your financial institution wants to start with an imaging product, but the tracking just seems a little overwhelming or the cost might be a little a little bit too much at this time, this ACCU account express is a great place to start. ACCU account express with the imaging only is nice because you can start here and then add tracking later. It's gonna take you a little bit of time if you're a paper based, financial institution to get this information in, so this is a great starting point. Same types of things. You get the customer summary and overview. You get the related entities. You get the document schedule. So you can still schedule your documents. It'll build a document out there for you. If you need a quarterly financial, there would be a new placeholder for that document that you can go ahead and scan it into. A little bit different here, it does the customer account and document comments. So, obviously, any kind of comment that you wanted to add, if there's something specific, you can add that there. We have the document approval workflow added to the express. And what this does is is this is a quality control, but it allows you to have that, certain documents that you, require to have approval on. You could set that up, and then those things can, can require a quality control. There is a little bit of reporting, and, it's, there's a few ways to get that information directly out of Accu account. So you can pull a report, see what needs to be approved, go through there and approve those. Then it does the customer and account imaging. So this is where you can start adding your documents, from a customer and an account standpoint. Those, again, are driven based off of the, codes that come over from the core. It'll tell us what customer type you want, commercial consumer, and an account type that you want. And so it'll automatically be built out there for you. And so then you'll just see those with an Accu account. There's the red dots, and those would be generated based off of those specific account types. And then you can start imaging to those files. And when we talk about imaging, obviously, this can be paper based. A lot of financial institutions today have when we say paper based, we are also talking those electronic documents you might have, shared put out on a shared drive or somewhere. You can even drag and drop those into Accu account. So that's what that next piece is, the drag and drop. This, Accu account express, again, starting with just the imaging only, gives you the audit export feature. So you have the ability to build an audit with those images that you've put into Accu account and share that audit information with your examiners. You can send those internal. You can you can build audit, audits for your internal auditors. You can build those for ex external examiners, auditors, and you can send those via secured FTP or on a thumb drive. Very nice little feature of Accu account. And then the one thing that comes with the Accu account express, is the Accu Image. Now this is not an unlimited user. AccuImage is the licensed product, and that is that, desktop app that allows you to it's called AccuImage. It allows you to do the imaging. It's an editor, an an image editor, and it allows you to do the scanning. You can actually drive a drop to it, all of those things. So that's what that AcuImage is. Now the next layer up, the next plan up is actually our AcuCount Plus. This is approximately about a twenty to thirty percent increase depending on what you want to do with this. This is where you take all of the track and express features that I just showed. So you're taking the tracking, the imaging, and, you have a couple additions to Accu accounts. So you actually get document retention with this level. And you also get Accu print, which is a virtual printer. That is the Accu account plus. Now when I say a twenty to thirty percent increase, the reason I don't have a solid number there is because it really depends. Do you want this to be loans only? Do you want it to be loans, deposits? Do you want it to be loans, deposits, trust? You know, what kind of other features might you want to add or what other functionality do you need? And so that's where that AccuCount Plus is. It really is all of those document retention and AccuPrint, but you have the ability to decide really what account types and and other data information you might wanna add that will, determine the increase there. Next one is the AccuAccount Pro. Again, this is probably the most common, for most of our our current customers. They have what we call our AccuAccount Pro. This is all the plus features. So you have all the imaging, all the tracking, the document retention, the AccuPrint, which is the virtual printer. But we add the AccuCapture, which allows you to utilize those multifunction device scanners. This also adds Core Link, which is a way for you to move between anything into Accu account. So when we say Core Link, it's a hot key. You can utilize this from a web page. You can utilize this from a core. You hit that hot key, it'll take you right over into Accu account to the customer and to the account, that you're looking at or working with. And then we have document sharing option with this. So when we talk about document sharing, this will actually give you the ability to share certain documents, when you get new documents, or when you get updates to documents. Those document shares can be to a participating bank, or they can be to an maybe you have an attorney prepared, loan that you're working on. Those that document share can automatically send those without any other work to be done. They can send it via secured FTP or email. This, ACCU account pro also includes the PDF toolkit. The PDF toolkit allows you to have, it actually will convert any tip images to PDF, and it will also have PDF bookmarking. So we do have that available through that PDF toolkit, and it allows for text search. So it goes through every night and looks for documents, and it can set up any text search that it needs to on there or bookmarking if you have that set up within the PDF toolkit. Now going from the plus to the pro, again, is about a twenty to thirty percent increase depending on what you want to do there. You can add you know, you could start out with loans only and maybe you wanna add deposits and trust. Once you go to the pro, you can absolutely do that. It's about a twenty to thirty percent increase. So now you're talking you're going from the lower level of track and or or track or imaging. Now you've combined the two with the plus, and now you're adding some additional features to move up to the pro. So, again, you might decide once you move from from the plus to the pro, maybe you wanna go ahead and bring the deposits on so that is a little bit more added to that, monthly cost or that annual cost. And then the last one that that, we're we really, talk about during the sales process and during the pricing process and the plan in in our last plan is the Accu account enterprise. Yeah. This again is more of, like, a thirty percent increase. That's a an approximate, maybe about twenty eight to thirty percent, all depending on what you've added along the way. But you get all the pro features with Accu account enterprise. You also get Accu approval. So this is where you can start the that application process completely paperless. You can customize your workflows for each of your loan types, and it can route that that application and the information around to different departments. It does not do the approval, so it doesn't actually do the loan decisioning or anything along those lines, but it just allows for that that paperless process. It also has pipeline reporting to go along with that accrue approval that can be shared. This option also gives you dynamic reporting. Dynamic reporting, we have eleven standard exception reports that come with AccuAccount, and that's all the way at the bottom level. So AccuAccount track, all the way up. But the dynamic reporting actually gives you the ability to not just pull exception reports, but you can also pull data reports utilizing dynamic reporting. So this is anything that you might want to build or customize a report for. That's that ability there. And then this, Accu account enterprise gives all the back office imaging. So when we talk about back office imaging, it's it's actually our AccuDoc product. You can image your HR, anything else that goes into a file cabinet, that's paper based. So HR, accounts payable, we actually have some wire transfers, operations, anything along those lines, AccuDoc is the place for that. AccuDoc's nice because it comes with these standard modules, but you also can build out whatever you would like in there. It's very easy. So if you have another department who's looking to do some imaging and if we don't have a a module already, you're more than welcome to build one out. So just with some implementation options, again, so those were really just the, Accu account plans and going from the track or imaging and then on up the line. So a little bit of an increase just so you can see how that looks. So again, to you know, today, you might start with tracking a small monthly amount and then, you know, in three years, you decide to implement, pro, you know, you can obviously see that there's a little gonna be a little bit of an increase, but you get a whole lot more functionality. Now talking about the implementation options. So we have the implementation options. Here, I just kinda gave a little a little idea of what it looks like. So we have a gold, we have a platinum, and we have a diamond. With the gold, this is, more of a very low level option. This would not even be a data file, so we wouldn't even receive any data. We actually do have some financial institutions that choose to go this path with tracking and or just imaging because they need somewhere to start, and they're gonna add this information in manually. So there is that option available. What's nice about this option, again, you still get your instructor led web based training. You get a predefined document structure, so you still have the option of getting documents already built. And then when you go in there, you would just add your information manually. Platinum, the platinum option gives you the kickoff and the IT meeting. This one actually has a predefined document structure as well, but it will this this option here will allow you to import in data from the core. So this is probably the most common, nowadays with the predefined doc structures. When we talk about the predefined document structures, we're gonna give you this out of the box, build of what we already have built for each of the customer and account types. We're also going to share some recorded webinars on how you can make changes to those document structures yourselves. Very easy, actually, to do, so that option is available there for you. And then the diamond is obviously everything. So we customize the document structure. We have five data iterations, so you can we can go back and forth on the data up to five times so you can verify data is correct and then all of the options give you the instructor led web based training. The other option with the diet, the diamond implementation is that you do get weekly meetings rather than the biweekly on the platinum. Probably a little bit more useful for those, larger banks that that, are looking to move into everything. Or if you are going, you know, this diamond option, if you started with deposits and you wanted to move to loans, that might be a good option for you. But, again, platinum is probably the best option for any that might be wanting to add deposits in the future or if, you know, they're they're looking to get a predefined document structure, and then they can make those changes. With the gold option, it is a four week implementation. So it maybe six weeks top depending on how long it might take for the the IT to get this in place there at the bank or the financial institution. It is manual entry as I had had mentioned, so there's no data. And the cost that we would give you for the gold would not, include any conversions, so I just wanted to put that out there for you. So if you chose to go with the gold option, it is manual entry. Implementation time is about four to six weeks, and then there's no conversions with that gold pricing. Platinum is about a twelve week. This is a data import, which takes up a lot it that does take quite a bit of time. The predefined document structure is available, again, with those videos that we are gonna share with you, that you're gonna be able to learn how to make those changes, and then you could do them yourself. During that twelve weeks, we'll actually install an Accu account over there, so you'll be able to make those changes directly on your system. And the pricing does not include any conversions. And then the last one we have, is the diamond. Diamond is top top notch there. You get the sixteen week where we do the data import, customized data import up to five iterations. We customize your doc structure. Again, that adds four weeks of time onto that project timeline, where we'll go through. And we give you some templates that you can utilize and you can make changes on, and then we'll actually make those changes within the software for you. The pricing that we do on that does not include the conversion. So, just so if there is any conversion, it would not include that. Alright. At this time, I'm gonna go ahead and open it up for any questions you might have. I saw a few come over while we were while I was talking, so I'm gonna go ahead and start there. Do we have the option to go from track to Accu account pro, or do we have to go up the plan levels to get to pro? Okay. That's a great question. No. You can go from track to enterprise if you want. Obviously, there there might be a a change there's going to be a change in price. And if you are interested in going from truck to enterprise or truck to pro, let me know, and I can get that pricing to you. And, you can see the difference in that monthly cost or that annual cost for you for your specific financial institution. Okay. I have another one. If we were to buy pro, can we add the features of enterprise as more of an a la carte? Great question. We actually do sell some of those features in the enterprise as an a la carte. So, like, dynamic reporting, you can actually get as an a la carte. AccuApproval is a la carte, AccuDocs. So, yes, we do actually do that, but we try to bundle it because once it's all said and done, the cost is less if you go from pro to enterprise than if you try to buy one piece at a time. This is another great question that I've been asked this quite a few times over the last couple of months. On the implementation options, can we do an hourly charge? Unfortunately, no. We do not do an hourly charge. It's a fixed bid. We've done so many of these. We are pretty solid in the cost, and so, obviously, we things fluctuate in there, so we give just a fixed bid on those costs. So but, I mean, if there's a product outside of that, we can absolutely talk about it. But for right now, we are only doing those at a fixed bid. Any other question? Alright. Alright. Well, I wanna thank you all for your time today. If you are looking to get some pricing for your twenty twenty four budget, please feel free to reach out to us. You can always go out to our website and chat with us. You can reach out to us via email, and we would be more than happy to get back with you. Usually takes us we we can turn around pricing pretty quickly. So, within twenty four hours, we should be able to get some pricing back to you on the Accu account product, whatever it might be, from track to express to plus to pro to enterprise. More than happy to get that information over. I wanna thank you all for joining today, and I hope you have a wonderful rest of your week.
How much should your bank or credit union budget for imaging and exception tracking software? AccuAccount pricing is based on the features you choose and the asset size of your financial institution. Watch this 24 minute webinar for a detailed look at the pricing and implementation options available for AccuAccount, including:
- An overview of the features included with each AccuAccount plan (AccuAccount Track, AccuAccount Express, AccuAccount Plus, AccuAccount Pro, and AccuAccount Enterprise)
- Implementation options:
- Gold - Low level option, no data file, 4-6 week implementation, manual entry, pricing does not include conversion
- Platinum - Most commonly chosen option, 12 week implementation, data import does take some time, pricing does not include conversion
- Diamond - All features of Gold & Platinum, 16 week implementation, customized data import up to 5 iterations, customized doc structure, pricing does not include conversion
To learn more about AccuAccount, Alogent’s core-integrated document imaging system that’s built for banks and credit unions, request a demo.