Meet the Challenges of Member Convenience

A credit union’s transaction ecosystem encompasses in-branch and digital, employee-facilitated and self-service options. Alogent offers a growing roster of member-facing solutions across the spectrum of deposit automation, check processing and information management.

Open & Fund New Accounts from Anywhere

Digital account opening is a great way to attract new credit union members, but only if you can get the account funded and ready to use quickly. Alogent's unique approach uses existing information sources and requires minimal data input, trimming the process to five minutes or less. Give your new member an immediate taste of the credit union experience and open new accounts from anywhere--mobile devices, online, in-branch and in the field.

Attract new credit union members

Capture Early Deposits

Consumers and businesses demand self-service. Outside the branch, this means anytime/anywhere deposits—a full range of online, mobile, kiosk-based channels. For credit unions, capture right at the point of presentment also saves money and avoids fraud. Alogent has all the options to make it happen.

Amplify The Appeal of ATMs & ITMs

If you use image-enabled automated or interactive teller machines, you can boost their effectiveness by adding Alogent’s deposit capture solutions. Make remote and after-hours banking a seamless part of your members’ experience, while garnering the efficiency and fraud prevention gains of digital, paper-free automation.

Weave Members Directly Into Existing Workflows

Alogent’s flexible workflow tool bridges its comprehensive content management system with member-accessible tools via any leading home banking portal. Members can participate in ongoing processes, upload and download information, and receive email notifications, all in an efficient, smoothly-automated operation.

Many Self-Service Options

Digital Account Opening
Digital Account Opening
Remote Deposit Capture
Remote Deposit Capture
In-Branch Self-Service Check Deposits
In-Branch Self-Service Check Deposits
Digital Dialog With Your Members
Digital Dialog With Your Members

Related Resources

Resources

Case Study

Mid Missouri Credit Union Wins Its Campaign for Consumer Attention: Credit unions flex their muscles

Case Study

Prime Financial Credit Union Gains Mobile Momentum: Crafting a strategy custom-fitted for their community pays off — for everyone

Altra Federal Credit Union: Mobile RDC

Mary Isaacs Altra FCU

We’re pleased with the mobile RDC ease of use for members and the ease of administration for us. The number of steps required to complete a deposit is minimal, and the system allows for deposit limit flexibility so we can customize to reach as many members as possible. We currently have over 9,000 active users and process over 15,000 deposits per month through the mobile channel. Members also love the new MiSnap technology. It greatly reduces the rejection rate and improves the experience.

Mary Isaacs
EVP/CFO
Altra Federal Credit Union

Wepawaug-Flagg FCU: QwikDeposit ToGo

Wepawaug-Flagg FCU

Here at WFFCU, our members’ experience is our priority. When members have a comfortable, easy and efficient check deposit experience, we know they will keep using it. We also understand how often technology is the key to a prospect’s decision to join our credit union. We’ve been focusing on the mobile channel and how to prevent losses all around. We vetted several vendors before choosing QwikDeposit ToGo, which best meets our security requirements. It’s robust, yet agile enough to meet our current—and future—members’ expectations for convenience and usability.

Michael Hinchey
President/CEO
Wepawaug-Flagg Federal Credit Union

Y-12 Federal Credit Union: QwikDeposit ToGo

Y-12 FCU

Members and staff at all our branches applaud this simplification and enhancement of our mobile channel. Real-time posting means we review items significantly faster, so members get access to their funds days sooner—often instantaneously, depending on the limits we set.

Todd Richardson
Senior VP and CTO
Y-12 Federal Credit Union