A new bundle of Reg CC changes on July 1, 2018 will, among other things, affect FIs’ responsibility for checks accepted by remote deposit capture…

Know Your Customer (KYC) rules protect your financial institution from fraudulent and illegal activities—and you’re required to comply. But in the digital world, where you…

Technology to simply get some mobile services in place are almost universal, but we've seen that a true omni-channel experience needs to be much more…

Alogent closely follows shifts in bank and credit union branching, especially declining branch transaction volumes, increasing staffing costs, and the resulting need for ever-greater efficiency…

Originally posted at CreditUnions.com on December 11, 2017

Among the shiny technologies being dangled at credit unions—and the many varieties of fraud risks—is there a…

The idea of the Internet of Things (IOT) is permeating the connected world. Banks and their systems are already connected, but they are not necessarily…

Put a spin on the branch experience

Originally published in part in the September edition of Western Independent Banker

Branch design is evolving quickly. You may…

Mobile banking puts a virtual financial institution in a consumer’s hands. According to the 2016 Federal Reserve Consumers and Mobile Financial Services study, 53% of smartphone…