All of Your Loans, Exceptions, & Reports in One Integrated System
Reduce risk, improve credit quality, and maximize compliance by centralizing all of your exception data into AccuAccount. Automate every aspect of exception tracking.
CUSTOMER VIEW
Organize and Track all of your Customer Relationships and Accounts
Track customer and member credits, collateral, loans, deposits, and trusts in a single source of truth. Core-integrated data feed builds out document placeholders and begins tracking as new customers or accounts are booked to the core. Gain an at-a-glance view of the customer and identify which loans need to be brought into compliance. Drill down to view covenants, policy exceptions, and document exceptions.
LOAN & COLLATERAL TRACKING
Gain Transparency into Collateral and Loan Document Tracking
Track and manage the entire life of the loan, from application through loan servicing. Easily see which pieces of collateral are pledged to multiple loans. Monitor and report on "critical" exceptions, including UCCs, deeds of trust, and property insurance. Build a customized loan and collateral tracking workflow to fit your financial institution's exact needs.
CREDIT DOCUMENT TRACKING
Streamline the Collection and Tracking of Customer Credit Documents
Achieve a scalable process for tracking and collecting customer financials, tax returns, and other credit documents. Eliminate the need for manual ticklers and spreadsheets. Integrate your tracking and imaging for added efficiency. Automatically clear exceptions as credit documents are added to AccuAccount. Drag and drop multiple files in seconds.
DEPOSIT TRACKING
Go Beyond Signature Card Tracking for Deposits
Elevate customer and member services by providing frontline staff with the information they need to serve account holders. Track signature authorizations, account activity, expiring drivers' licenses, and related documents. Use task lists for ensuring timely account onboarding and maintenance. Task exception reports and dashboards keep users accountable.
TRUST TRACKING
Boost Compliance with Better Tracking and Reporting for Trusts
Track all of your trust documents in one system that's built for financial institutions. Manage additional signers, utility bills, tax returns, bank statements, insurance certificates, court documents, benefit statements, and much more. Report filters make it easy to view trust-related data. Automated emails keep trust officers in the loop about missing documents.
EXCEPTION REPORTS
Empower Lenders and Management with Real-Time Exception Data
Democratize exception reporting at your financial institution. Automate the delivery of exception reports to lenders with daily email alerts. Keep management informed of critical document exceptions that impact loan portfolio compliance. Build custom exception reports in seconds to identify and overcome bottlenecks at the branch, lender, or document level.
CUSTOMER & MEMBER COMMUNICATION
Engage Account Holders More Effectively and with Less Effort
Efficiently request documents from customers, members, title companies, insurance agents, and other stakeholders. Streamline your notice letter workflow with paper and email-based solutions. Use exception comments to track interactions with account holders. Increase customer and member satisfaction by making it easier for them to provide documents via portals.
On-Demand Videos
Tracking Videos
No Registration Required: Track documents smarter and faster with AccuAccount.
Learn how to use our software to track loans, deposits, trusts, and more.
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Questions?
Tracking FAQs
SEE OUR SOFTWARE IN ACTION
Take an on-demand demo of AccuAccount. Learn how our software integrates to 30+ core systems and loan origination systems, streamlines imaging, and automates exception tracking and audit preparation for 15,000+ bankers.
Additional Resources
Document Tracking Reports
Study of 96 Bankers
Learn how 96 other financial institutions manage exceptions. Document tracking insights from real bankers.
Case Study
Download a free case study to see how MidwestOne Bank streamlined exception tracking.