Mascoma Bank Chooses Alogent’s Unify to Consolidate Item Processing Solutions, Automate Transaction Processing, and Improve Fraud Detection
Alogent announced today that Mascoma Bank ($2.9B in assets) has selected Unify to drive enterprise-wide item processing and cross-channel check fraud mitigation.
With Unify, Mascoma Bank will streamline and centralize its back-office operations by replacing four separate systems with a single platform that supports all Day 1 processing, including teller stations and other in-branch points of capture, as well as remote deposit channels such as mobile deposit and self-service kiosks like ATMs. The platform also handles all Day 2 processing, giving the bank real-time visibility across all points of capture, while increasing efficiency in both operations and fraud prevention.
“We saw a real opportunity to automate manual processes, especially around fraud review. Unify brings everything together in one platform, simplifying our processes and moving fraud detection earlier in the workflow. This gives us more time to respond and reduces overall risk.,” said Scott Young, Chief Retail Banking Officer, Mascoma Bank. “Just as important, Unify’s single API gives us the flexibility to integrate with the tools that make the most sense for our bank, without being limited to one vendor.”
By consolidating solution providers and centralizing item processing with Unify, Mascoma is reducing complexity for its teams, lowering IT and operational costs, and gaining better access to data through more advanced research and reporting capabilities.
“Mascoma Bank is taking a smart, forward-looking approach by simplifying its tech environment without sacrificing flexibility,” said Dede Wakefield, Alogent CEO. “This is what many institutions are looking for today—fewer systems, better insights, and the freedom to shape a technology stack that fits their long-term goals.”
By modernizing their Day 1 and Day 2 workflows with Unify, Mascoma Bank is building a more agile foundation that supports operational efficiency, enhanced fraud protection, and a better overall experience for both employees and customers.
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