Powered by Battery Podcast Interview with Dede Wakefield, CEO: Banking on Digital Upgrades in the Financial Sector—Even in a Pandemic
Banks and credit unions haven’t always been the quickest adopters of new, digital tools. But could the global pandemic push them along? In this episode of Powered by Battery, Dede Wakefield, CEO of Alogent, talks about how Covid-19 at first generated a “pause” in her business, with some customers putting off new initiatives temporarily—but then causing many to re-engage with new initiatives to make them more digitally savvy in a socially distanced world. In addition, Wakefield discusses her lessons learned from having a large team working from home, including changing the way she handles internal company communications.