Case Study: Lone Star Credit Union Streamlines Operations & Improves Member Experiences

Lone Star Credit Union, already in the process of migrating to both a new digital banking solution and core processing system, sought to capitalize on the opportunity to streamline daily processes and improve member experiences by also upgrading its existing enterprise content and information management solution (ECM / EIM). Lone Star believed this was the next step in strategy to ensure a smooth integration of their new digital ecosystem, as well as to extend unprecedented functionality and ease-of-use to members by offering 24/7 access to all documents and information.