Alogent Webinar: Instantly Find View and Share Documents with AccuAccount

Good afternoon, everyone, and thank you for joining us today for our webinar. I'm Jen Mitchell, the VP of sales for AccuAccount. Today's webinar is focusing on instantly being able to find, view, and share documents within AccuAccount. So some of the main features of Accu account, if you're not familiar with our product, it allows you to do imaging with integrated exception tracking. And pulling those two main features out and looking just really at the imaging piece of it, there's several ways to get documents into Accu account today. So first of all, utilizing some barcode scanning can allow those documents into AccuCount. So here in this example, this, particular document stack would be put in or this document would be placed on top of a document stack and dropped into a multifunction device scanner. This barcode here, this customer cover sheet will actually tell it which customer it needs to go to within the product. So this would be used maybe for more of a branch scanning option or decentralized process where you're allowing your, in other individuals to do some scanning directly into Accu account. We also have our document cover sheets. So each of these would be placed in front of the documents. So behind this OFAC, there would be a five page OFAC, and then you'd have another barcode that was a tax return and so on and so forth. Process wise, you would take and put that place that, Timmy's boat services, that customer on top, and then you would start placing all of these documents with these cover sheets, underneath that. Again, dropping it into a multifunction device scanner would allow it to pick up, from our AccuCapture product and start importing those documents automatically. You can also eliminate using that cover sheet and just use these document cover sheets and scan a whole file using Accu Image directly from the customer page. Here's another example of a barcode up in the right hand corner. You'll see a barcode up there that would be generated from a third party barcode, from a a rigid, I apologize, from a doc prep system, you would have those generated out there on that document and then we would read those. So we have a way to know that, these barcodes coming from that third party are, where they belong within Accu account. So that eliminates you having to use those document cover sheets, you would just have those bar codes. Then we have our bulk scanning options. So over the last couple of of years, we've actually added the ability to do more of a bulk scanning process. And this is, from a from a process standpoint, this allows you or anybody to receive those documents and just scan a large PDF file in and place it somewhere on a shared drive or send it over via your process now. And then instead of you, using those barcodes, you would actually just take and you would drag and drop this document in there, this large document of all the the complete loan file. And then you would just start taking it in Accu Image and start renaming those document tabs as you need to. So it eliminates utilizing bar codes, and it also, again, allows for that paperless process to come to a centralized area where then you can break apart the documents with the document knowledge. Then we have what we call our AccuPrint. AccuPrint actually allows you to virtually print into AccuAccount. So let's say that you, your officer received a financial statement for, Timmy's Boat Services today via email. Instead of that lender sending it over to the imaging department, they have the ability to do what what we call AccuPrint, and it does file print. And there's now a new virtual printer in there called AccuPrint. When they print to the AccuPrint, this window here will open up, and then they have the ability to come out here and look for the customer that they wanna send it to. They can even pick the document tab name and make any comments and then upload and quit. Now it'll be sent over to, a holding place where somebody with the proper proper security has the ability to go ahead and do a quick move on that document and move it into the document tab based off of what, what was put into that Accu print. Then we have our drag and drop option. So today, this is probably the easiest way to get documents into Accu account. You can literally just take and drag and drop a document right to a tab within Accu account. This really utilizes, or, eliminates the use of any of the barcode or actual Accu image scanning. This can also change your mindset a little bit by allowing your end users to do some drag and drop maybe on your credit document side, then utilizing our our built in quality control and be able to verify that things are being put in correctly. And then finally, we have our single scan. Again, Accu Image, this allows you to go right out to a customer, go in there to, specific customer tab, name that tab, make any comments that you need to, and then it will actually update right within Accu account. So just another way this is more of, when you have direct access to the imaging, this is how you would do that. So we talk about the integrated exception management and the exception tracking piece. So what you do is is actually when you come out and and you if you decided to go with Acu account, we go in there. We do an implementation with you. We spend some time building out and customizing the doc structures that you want for each of your customer and loan type. And then what we do is if we do this other layer. So after we get done building these documents, you get to decide what becomes what a missing exception. What has to be in the file or it would be a missing exception? Those are cleared by receiving documents. So as you start to put documents into Accu account, it will start clearing those missing exceptions automatically for you. And you can actually set, lead times on those missing exceptions, so your deeds of trust. You know, we know you're not gonna have it recorded right away, but you'll have it in forty five days. So you can put, lead time on those missing exceptions to say, I don't need it today, but I will need it in forty five days, and then it will show up on your exception report at that forty five day mark. We manage expiring exceptions for you, so you can set actually true expiration dates on your documents. Great example is the UCC. Obviously, you got five years. If it being out there, you can go ahead and set that date out five years. Same thing, do a lead time on it. So a hundred and eighty days before, so six months before, it will actually show you on a report that this UCC is going to expire. You can go out there, update your UCC, place your new UCC in the file, and then push it the date forward five years. Just look for it again in four and a half. Then we have our task exceptions. This is a free formed way to input an exception into AccuAccount. This allows you, the ability to go out there and say, let's say you received your document, the promissory note was received, except for on page three, John Smith forgot to initial that page. You have the ability to go out there, put that document into Accu account so you've fulfilled that missing exception, but you can set a task so that somebody, an individual or to a group, they know that they need to reach out to John Smith to get his initials on page page three of the promissory note. We also manage task list. This allows you to generate out a list of things that might need to be done. When you have account maintenance on a deposit account, it can actually generate out you know, verify the address, verify that the information was updated in core, those types of things. So those task lists are also built during the implementation. All of your reporting is automated. So this allows you to schedule these reports, and they go out automatically, weekly, biweekly, however often you would like. You set them schedules up once, never have to touch them again. And then, obviously, all of these things that are are viewable from the bank side or the financial institution side, you wanna be able to request that information from your customers. So you can generate notices out of ACCU account via email, or you can still print a letter, send those to your customer to request those documents. What's nice about notices is that they don't just have to go to customers. They can go to contact. So if you have a specific contact at a title company and you have multiple title policies that you're waiting for or an insurance company, that notice can actually generate out and list out everything that you're looking for from them. Same thing with those notices going to customers. You have the ability to send one notice letter with multiple requests. So if you needed a financial statement and a a tax return and maybe an updated credit report, all of these things can actually be generated out on that one notice. So what do we do? Probably the number one thing that we do is is we integrate with about thirty plus core products. And when we say that, that means that we keep our system up to date with the core. So any new customers or accounts are imported into the software, updates to those to your current customers and accounts are are also added to the system. So anything you do in the core will be seen within Accu account. This also keeps, our product where it will generate out the correct exceptions for you. So as you gather those documents, you put them into Accu account, your status goes from an active to, paid out. You no longer wanna check on the active exceptions. You wanna check on the paid out exceptions. It it will actually just do that based off of that update from the core. We do quite a few esign interfaces today. This really just is an efficient way to get documents into Accu account. As you gather them and they're signed in your esign product, we would actually pick them up nightly and import them into the correct customer and account based off of the core data importing or any existing customers and accounts that are already out there. Do the same with LOS. You can generate out your, loan applications in your LOS. You can gather your credit documents. Once the loan book's in the core, we can actually pick up those credit images and any account loan images that you might have also, and we can also import any data that you might think, you would like to have from that LOS. And then we have a product called Corelink. Corelink allows you to go from anything into Accu account. So you hit a hot key, control alt a, takes you right over into Accu account, shows you the customer and the the exceptions and the documents that are tied to that account. That also can work with any other product. So you can actually be in a spreadsheet and do that. You can be out on the web, hit that hot key, and it'll take you right on over into AccuAccount. Few things I don't always get to show, but we like you to be aware of. We do allow you to email documents directly out of Accu account. We do have a participations module that allows you to share documents with downstream participating banks. We have an audit module, which allows you to build out, your audits to send on to your examiners. And then we have a built in quality control. This allows you to really do, an accept or a reject of any document that you need in the system. This is QC is really utilized for those who allow, multiple people to do imaging so that there's a check back to make sure it's being done correctly. So, again, the things that we're gonna look at today, for the agenda, we're gonna easily find documents, viewing documents, and then even sharing documents. So I have some scenarios we're gonna go through, and I'm gonna show you what that looks like with an Accu account. So our first scenario is easily find existing documents. So our scenario is John Smith can comes in and wants to apply for a line of credit for his business, which is Amalgamated Industries. His office manager is on vacation, and he doesn't have access to some of his business documents. He's hoping to get this loan taken care of quickly so he can use that line of credit to purchase some equipment needed for a new contract. Well, the nice thing about AccuAccount is when you have Accu account, you have the ability to oh, and I apologize. It actually signed me out of Accu account. Let me come in here. Okay. Alright. Within AccuAccount on your customer amalgamated, on your customer page, you already have a set of shared documents. So here's your credit documents that you can utilize to start a new loan. So the lender looks right in here, looks at amalgamated, notices you have all the credit needed. You do need an updated financial statement, still haven't received tax returns. You can go ahead and request that information. And from here, you can start the loan application. So you can click on your line of credit, application status update, and then you would go ahead and just kick off that application to get it going. So we're not waiting on somebody to bring those documents into us. We can go ahead and get this started. They're gonna bring those updated documents, and then we'll we'll keep that, application rolling through that process. Alright. Talking about these scenarios. Scenario number two, viewing documents that are originated at another branch. So Frida's out of town at a conference and needs some additional cash for her trip. Frida looks to see if her financial institution has a branch nearby and she finds one within ten minutes of where she is staying. Well, you know, the nice thing about Accu account is is when you have Accu account and they need to come in and you need to verify their information, I remember the days when you used to have to actually reach out to a branch and ask them to send you a copy of the driver's license and the, signature card or just the signature card. Either way, you might wanna do that or or the way that your process is. With an Accu account, you have the ability to see a split screen. So from a deposit standpoint, if I were to come in here from a teller standpoint, I can come in here, I would search for Frida. I would have this teller view already up in my system because that's what I would use on a daily basis, and I'd be able to see that split screen, view that signature, and I can go ahead and cash that check for Frida. Alright. Scenario number three. Again, so these are ways that easily view, find, information within Accu account. Now we're gonna talk a little bit more about sharing documents. So after requesting, Amalgamated Industries updated quarterly financials, so while while he was here, I I requested them. And then I also requested them, when, I sent this, notice letter to them. And so now the FI's imaging department receives the updated financial statement to the bank's in house portal. Because a few of their loans are participated loans with ABC Bank, they require we send them any new or updated documentation related to that customer or loan. So what is nice about, Accu account and the ability to do these these specific viewing and and sharing is within Accu account, again, back on amalgamated customer page. I apologize. I again, I was signed out so it took me a minute here. But on amalgamate its customer page, I actually have the ability to come in here and now I've received this updated financial statement. I'm gonna go ahead and I'm gonna take this updated financial statement. I'm gonna drag and drop it into my April twenty twenty three financial statement tab. It has now turned it to green. I can view that this document was last pushed on one eighteen. So because it's participated with ABC Bank, it's going to based off of my participations over here, it knows that ABC Bank is participated with this. It also knows that whenever I receive updated documents, it needs to push those over to ABC Bank. Here's our contact that it's going to send it to, and it even has some affiliated information, account information that it's going to share. So it's gonna send it via email. And when Ben gets that, he's gonna know what loan it needs to associate to. Just another nice way to share documents is with that participation. It doesn't have to be with downstream participating banks. We we have users who actually use this participation. If they, do attorney prepared loans, those types of things, they can actually do the same thing with this. And once this document is pushed, once once the update is sent, this will actually update that last push date to today or tonight, and then it will, next time we get a new one, it'll do the same thing again. Alright. And on our last example here, examiner request. So examiners are in the financial institution today looking for some specific loan information. They are requesting to view the images for all loans with balances of five hundred thousand or more. With our Accu account, we have the audit module, which allows you to come out here and you can build audits and name them however you would like. I've already started this so we could take a look at it. So I'm gonna go ahead and I'm gonna click on my all loans greater than five hundred thousand. I'm gonna input my my balance as five hundred thousand, and I'm not going to to do, an end amount. I'm gonna do a search, and this listing is gonna give me everything that has loans over five hundred thousand. I can add all customers and accounts to the results, update, and now everything that was out on that list is now in this audit list. Once I build this audit, I can then, share that audit build with the examiners via secured FTP, through a thumb drive, however you wanna get that information to them. Some even allow their auditors access, to a folder through a VPN, which then they can review this audit information and and view anything that's that's at five hundred thousand or more. They can see all the documents. They can see everything that you can. So this is just a little high level what that audit looks like from from an auditor standpoint. So it's just like a little mini accu account for them. They can actually click within some of these loans here and see everything you have associated with them. Alright. So we could quickly wanted to go through a few scenarios on just how easy it is to utilize, AccuCount to view, share, and even find those those customers and accounts. At this time, we're gonna go ahead and do a q and a, and you can ask your questions. There is a questions panel, on the GoToWebinar where you can ask any questions that you'd like. And I do have a couple already. So one question here is this, can I email specific documents from the customer page? Yes. We do have a way for you to to choose which documents you wanna email. You can email them, and we even will log the email of of the documents so that you're aware of what was sent out. Can I send all loans originated by a specific officer to an auditor? You can. Within that audit search, there was a place where you can choose which which, officer, and you would just pull that in that drop down, and then your do a search. Once those search results come up, you would just pick all of them and add them to that loan or to that audit. Any other questions? Alright. So we will be sharing this recording with you. If you have any specific questions, you're obviously more than welcome to reach out to us. You can reach out to me or Jamie directly. Go out to our website, and we can get any of those questions answered. We can also set you up with a one on one presentation at any point in time. I do appreciate your time today, and I hope you all have a wonderful rest of your day.