This article was originally published in partnership with ICBA. Enterprise content management (ECM) technology is often thought of as a back-office system for avoiding information…
What are your account holders’ deposits telling you? For financial institutions looking to gain a competitive advantage or maintain account holders’ loyalty, tapping into this…
Minimizing exceptions is an important goal to strive for in banking. After all, exceptions indicate a variance from the norm—such as when insurance documents expire…
How can you bring together the fragmented world of check payment processing to meet the fast-paced changes in technology and the rising expectations of account…
Organizing account holder information by document type or identification number is common in banking, but doing so inhibits person-centric experiences. Is there a better option?
