Use Case: On the Go: Financial Institutions Enable Anytime, Anywhere Solution for SMB Operations with MyBusiness by Alogent
Financial institutions are at risk of losing customers to third-party fintech companies who offer competitive solutions. A consistent call for digital banking offerings and on-the-go exchanges is steering the financial industry towards a future of full-control at the fingertips through a smartphone or tablet. For many small-to-mid-size business (SMB) owners, transacting during normal branch hours does not fit into their busy schedule. At risk of customer attrition, what can financial institutions do to remain relevant and build upon relationships with existing customers and members?