From 5 to 1: How a US-based Credit Union Took Control of its Data by Automating Workflows, Reducing Manual Steps
Building a strong digital ecosystem means bringing members, employees and data together through meaningful interactions. Driving efficiency is key, especially for financial institutions who must be conscious of resources and costs to ensure programs are beneficial for both the institution and the customer or member.
A U.S.-based credit union reached out to Alogent in hopes of automating business rules to reflect the promises they make to their members. As they continued to eliminate manual interventions and automated over 700 processes daily through Alogent’s FASTdocs, an enterprise content and information management solution built specifically for banks and credit unions, they grew more confident in delivering a level of intelligence that made both the members and their business smarter.