y Alissa Fry-Harris
Published July 15, 2015 on CUES Skybox Blog
What does back-office inefficiency have to do with attracting new members? Or retaining existing members? It’s a matter of priorities–time your employees spend on busywork can’t be spent on serving members. But in a world where every dollar is also in demand for mobile technology and community outreach programs, it can be difficult (or seem impossible) to prioritize process investments.
Click here to read the full article.