Flexible Check Capture and Processing Solutions Give Banks a New Competitive Edge
Consistent attention to productivity and fraud loss prevention, while meeting changing consumer demands, is the key to remaining competitive. Read on to learn about four key in-branch and remote deposit capture point solutions, plus four inter-related back office solutions.
Attract and retain tech-savvy customers with mobile-forward services, including mobile remote deposit. QwikDeposit ToGo can be integrated with most mobile banking platforms, and implemented either in-house or in a hosted version. Defend against fraud by incorporating customized deposit and item amount limits, and other business policies. Determine customer eligibility and identity, and flag deposits for central review before they are accepted. Capture efficiency savings at the same time.
Help business customers who receive check payments avoid disruptive trips to the branch and delayed availability of funds. QwikDeposit Pro is a mid- to large-volume, browser-based, low-maintenance capture solution that places multi-check scanners right at the business location. Advanced features include multiple accounts, assisted corrections, ease of use, and custom reports. Ensure deposits are quick and accurate before transmission.
Cut back-office costs by capturing checks right at the teller window point of presentment, eliminating extra handling and making deposits ready for processing immediately. Tellers remain balanced throughout the day, so no more wasteful end-of-day balancing, and the system automatically catches errors and duplicates, reducing exception handling. Contains costs by boosting teller productivity and reducing overtime.
Add real-time check capture to image-enabled ATMs and ITMs to increase customer convenience and boost productivity with centrally located service representatives. Enables same-day deposits with real-time transmission, cutting costs from frequent courier collections. Deposits are included in the bank’s consolidated cashletter for clearing.
Check fraud accounts for up to 37% of deposit account losses—reacting fast is the key to protecting both banks and their customers. Our fraud and counterfeit detection modules are real-time services, integrated with all our capture modules. They alert tellers and back office staff immediately when a high-risk check is identified, using a multi-source, consolidated database.
Fully automate check processing by aggregating check images from all capture points—mobile, merchant, ATM, ITM, teller and branch. ImagePoint Hub can create a single image cashletter for transmission to any endpoint, and for posting to the core processor. Cross-channel, real-time duplicate detection and comprehensive Image Quality Analysis (IQA) are part of the process, which slashes costly Day 2 returns.
Extended check routing, inclearing and returned checks workflows can be streamlined and automated. Our sophisticated Day 1 sort pattern studio allows banks to process checks with any desired end point and standard file types, using multiple routing schemes to optimize processing costs. Our Day 2 functionality automates and simplifies inclearing checks and returns by comparing inclearings with records from your data processor, rendering pay/no-pay decisions effortless and virtually instantaneous. Easy, guided workflows enhance your daily activities.
Image-based check clearing has made paperless, low-cost, accessible, immediate archive storage a reality. Our searchable electronic repository for check images completely eliminates the need to store paper checks. Gain not only storage, but full statement creation, access to check images for use in Internet banking, and the ability to instantly respond to individual customer questions or perform large scale data retrieval.